Many areas of the University have implemented changes to address issues identified by staff feedback in the 2014 myVoice staff engagement survey, including the Faculty of Health Sciences.
Health Sciences Faculty Manager David Baker says a Voice Project representative worked with the Faculty Executive to interpret the Faculty’s 2014 myVoice results and highlight strategic areas for improvement.
He said the results identified three main areas for the Faculty to focus on:
Communication and Collaboration
“The myVoice results gave us empirical evidence to support anecdotal information we had about these areas within the Faculty,” Mr Baker said. “With this evidence base, we worked to shape strategies to address practices within the Faculty and schools.”
Issuing a Faculty newsletter twice per year to ensure staff are informed of important information.
The Executive Dean visiting each school, and each campus, at least once per year.
Inviting staff from other departments across ACU to the annual Faculty Planning Day to present on new policies and processes so that staff are up-to-date with changes .
Holding a regular Faculty Executive meeting every two or three weeks to provide an effective discussion forum for issues and new ideas. This meeting includes the National and State Heads of School, managers across the Faculty and Relationship Managers from HR and IT. External staff members are also regularly invited to present at the meetings, and collaborative pathways are established to more effectively address issues raised by schools, such as improvements needed in lecturing and conferencing facilities.
Encouraging the national schools to hold regular meetings, as a Faculty standard. National Heads of School are also encouraged to spend more time visiting their staff on other campuses.
Early decision-making each year with regard to Lecturer in Charge and National Coordinator roles.
Developing a national LEO site for all units.
Supporting staff wellbeing via the use of a range of flexible working arrangements.
“Articulating our values of Excellence, Dignity and Engagement in this way supports the Faculty to foster a positive and respectful culture that can deliver excellence in the student experience,” Professor Campbell said.
The initiative also involved the establishment of Faculty Values Awards – four awards which acknowledge the work of individual professional staff, academic staff, casual/sessional staff, and that of a team.
“Nominations were invited from all Faculty staff in 2016 and I congratulate the 37 nominees for their contributions to pursing excellence, honoring the dignity of the individual and supporting engagement with others,” she said.
“The winners were announced recently and their work exemplifies these values across diverse areas of the Faculty – in research, lecturing, governance, clinical supervision, and in collaborative unit coordination across campuses.”
Feedback from the nominees and the recipients of the Faculty Values Awards has been very positive, with comments ranging from feeling appreciated and pleased that their efforts have been recognised, to feeling proud to work in a Faculty that values all categories of staff.
Professor Campbell said that the awards are contributing to a positive culture across the Faculty as staff have indicated that they feel more motivated and encouraged to continue their commitment to excellence, dignity and engagement.
“I really encourage staff from all areas of the University to have their say in the 2017 myVoice survey, it’s an important channel for gauging how we are tracking over time and to look at what we want to improve for the future. Sharing your views helps us achieve excellence,” Professor Campbell said.
Have your say
The 2017 myVoice survey will be open to all continuing, fixed-term, casual and sessional staff - look out for an email on 27 March which will contain your invitation and a link to the survey.
The myVoice survey collects staff feedback confidentially and ensures that individual responses are unidentifiable in the aggregated results that are returned to ACU. The University-wide results from the myVoice survey will be communicated back to staff mid-year.