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Student connect / primary instructor online access request forms

A review of the above forms was recently undertaken to streamline the process of requesting Student Connect and or Primary/Secondary Instructor access.

As a result, a single form Student Connect Access request form (General and Primary/Secondary Instructor Access) has replaced the existing request forms on the Forms & Templates page on the ACU Staff website.

Please remove any saved links or shortcuts to the old request forms.

The new form includes option to request General Access to Student Connect, in addition to Primary or Secondary Instructor access to a unit. Please keep in mind prior to submitting requests, that existing Secondary Instructors now has the ability to input marks and grades into the Results Entry module of Student Connect. Please also check whether you have existing access to a unit prior to submitting a new request.

Please email systems@acu.edu.au with any questions regarding the new online access form.

SZRSUPA2 now includes NU and NH grades

With the introduction of mark and new grading modes from 2018, two more fail grades NU (Fail Ungraded) and NH (Fail Hurdle) were introduced for several grading modes. The Supplementary Assessment (SZRSUPA2) report has now been updated to treat NU and NH as fail grades. So, if a student has either of these grades in a term, they will be ineligible for the supplementary assessment for any other unit in that particular term.

Tertiary Admissions Centre Upload

33 offers processed in VTAC UG Round 5 on Monday, 26 February 2018.

PTV Concession Form in student connect

The 2018 version of the Public Transport Victoria (PTV) concession form is now available in Student Connect for eligible students in Victoria.

Please note: You must order and collect your ACU Card before printing your Transport Concession Form.

Student Connect Branding Changes for Staff and Students

If your internet browser has not picked up the recent branding changes in Student Connect, perform a hard refresh by pressing CTRL + F5.

Government Reporting

Corrections to invalid student TFN and student details (TR.14) was submitted on 26 February 2018.
Student revision to units (Deletions/Revisions), (SR) 101 and (RL) 101 was submitted on 26 February 2018.
Student revision to units (Additions), (EN/LL) 2017.2.7 was submitted on 26 February 2018.
Revised HELP-Due data (DU) 2017.2.1 for all Commonwealth assisted students for unit census dates 1 July – 31 December was submitted on 26 February 2018.
Additional courses offered from 2017 (CO) 2017.1.10 was submitted on 1 March 2018.

TIA Reporting

1497 VTAC offer records have been updated with adjustment rank information.


The relocation of scanned documents from ZyLAB to the new Banner Document Management (BDM) system has been completed and Zylab is no longer available for the storing of new scanned documents.

Documents that were previously stored on ZyLAB have now been transferred to BDM. Note that due to differences between the two systems and some incomplete data on ZyLAB, it will not currently be possible to locate all transferred ZyLAB documents on BDM by searching for a student ID.

If you have any difficulties locating a ZyLAB archived document on BDM, please contact Student Systems for assistance.

If you are an existing staff member and wish to view documents on BDM, please send your request to the Student Systems mail box at systems@acu.edu.au.

New Progression Reports are now available in Banner

The new batch reports, known as SZRPRO1-9 are now available for use and replace the corresponding SZRPRG1-9 reports.

The new batch reports are based on the same logic and provide the same functionality as the previous SZPRG1-9 reports but with an increased performance and speed/response time for the report outputs. The report outputs will now arrive at user’s SAMBA drive.

Training and support requests should be forwarded to systems@acu.edu.au.

Student Connect Result Entry module live

The new Student Connect Results Entry module, which replaces the previous 'Final Grades' page, is now live. This module retains the one-student-at-a-time functionality, but also allows the bulk upload of results from an Excel spreadsheet and the export of class lists. This bulk upload function has a robust validation process, and allows for much faster and more accurate results entry. The module also includes new functionality to submit marks in the Final Mark column.

Results Entry also includes an overview of basic subject and student information, and direct links to the Student Profile Overview from the class list.

Further information, including a step-by-step guide to preparing and uploading results spreadsheets, can be found in the Results Entry Training Guide.

2018 CRN/Unit Data

Thank you for finalising all CRN changes in the 2018 units spreadsheets. We have received confirmation from the following faculties and administrative units and have processed the unit and unit offering requests for 2018 accordingly:

  • Education and Arts
  • Health Sciences
  • Law and Business
  • Theology and Philosophy
  • Research
  • International Education
  • Core Curriculum
  • ACU College

Any further changes to 2018 CRN data should now be added to CRN Changes after 2 October tab and an email sent to systems@acu.edu.au to advise Operations staff accordingly.

As in previous years, there is still the opportunity to review and amend unit offerings for 2018, provided the change request can be actioned within the requirements of HEIMS legislation. Any addition or variation to 2018 data will also require the Deputy Dean approval. Generally, we are able to make minor amendments to unit data offering data, prior to the start of the designated term.


Operations staff will not be deleting any 2018 CRNs. The drop-down box for ‘Delete’ in the Unit Status column has been removed from the 2018 spreadsheets under ‘CRN Changes after 2nd October’ tab. If you no longer require an existing unit in a 2018 term then we will change the quota to zero.

Student Systems Training

Training throughout March

The scheduled Student Systems webinars will continue through March.

Please visit Student Systems Training webpage for session details and the Student Systems Training Calendar for dates and times.

Register for scheduled and on-demand sessions through Staff Connect. All module content/training guides will be made available to attendees after each session via the Student Systems Training webpage.

Training Enquiries

For registration enquiries, or to receive more information about training sessions please email the Student Systems Training Officer via systems@acu.edu.au.

Student Systems Training SharePoint Site

The training tools housed on SharePoint have been relocated into specific libraries based on the systems managed by our team. This change will allow users to easily navigate through the Training Guides, Quick Reference Guides and Online Demonstrations available on the site.

Your current access to the training tools should not be affected, however if you do encounter a problem please advise the Training Officer via email at systems@acu.edu.au.

General Enquiries

Our preferred method of communication is via email. Please send enquiries to systems@acu.edu.au as we are not always able to take phone calls. The Systems inbox is monitored by multiple team members.

Weekly Operations Team Meeting

Systems Operations has weekly team meeting from 2:30 to 3:30 pm every Thursday afternoon.

Please leave a message during this time and we will get back to you as soon as we can.


Due to IT restrictions, please ensure when installing SAMBA on your network drive, that it is only mapped to the following drives A, B, E, F, G, I, J, M, O and V.

Additional Information

Turnaround times for Work Requests

Ad Hoc Reports 5 working days
Unit and CRN creation or amendment 2 working days
Setting up new user accounts 5 working days
Modifications to Banner / Student Connect / Reports 10 working days to estimate the job and then a more formal estimate given

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