This Policy applies to all staff, non-staff and students of the University who are required to travel for University business, on University funds. The Policy includes air travel, accommodation and car hire. Approval for travel expenditure must be done in accordance with the University's financial delegations and this Policy.
For the purposes of this Policy, the terms 'The University', 'University' and ''ACU' refer to Australian Catholic University.
A staff member will be provided with appropriate travel and accommodation arrangements to support their business travel requirements.
This Policy has been developed to ensure that:
A University staff member must obtain prior approval from their nominated supervisor before booking travel for University business.
The University may make changes to this Policy and its procedures from time to time to improve the effectiveness of its operation. In this regard, any staff member who wishes to provide comment / feedback about this Policy may forward their suggestions to the Chief Financial Officer.
Before starting your business trip:
Approve, as required, business-related travel in advance of the commencement of your travel.
Ensure that any expenses paid or reimbursed comply with the Travel Policy.
Ensure staff, students as well as non-staff are not travelling to areas where the Department of Foreign Affairs and Trade (DFAT) advises against travel. Staff members seeking further clarification of this Policy should consult with their nominated supervisor. Further advice can be obtained from the Finance Directorate office in Brisbane, North Sydney or Melbourne. For contact details please refer to the ACU Staff Website for Finance.
The University acknowledges that travel is often an integral part of the work of staff at the University. The University requires all staff who book travel for University business to make use of all available travel resources.
Staff are expected to utilise the best available fare:
The authorised standard for staff members travelling intra or interstate on University business is economy class air travel or first class rail travel, including sleeping berth. Upgrades can be obtained through use of frequent flyer points or personal funds.
Table 1 (below) indicates the class of travel determined for all staff (both international and domestic).
|Class of travel||Staff|
|First Class||Chancellor, Vice-Chancellor (International travel only)|
|Business Class (includes premium economy)||
|Economy Class (excludes premium economy)||
Notes: Staff members who elect to travel at a higher class must personally pay the difference at the time of booking.
Definitions of Senior Executive and Executive can be found in the Delegations Policy.
Staff members travelling business class should also consider using business/premium economy/economy class travel mixes.
Campus Travel is the sole authorised Travel Agent and all airfares and domestic hotel bookings must be booked via Campus Travel for University travel.
The corporate airfares agreement between the University, Qantas, and Virgin Australia offers generous discounts on advertised fares (including web-based airfares) that provided when booked either directly with Campus Travel or via the online booking tool available on the Travel Hub.
Domestic travel (including airfares, accommodation and car hire), as well as travel to Timor and New Zealand, can be booked using the online booking tool available on the Travel Hub. All other bookings require Campus Travel to be contacted by phone or email.
Telephone +61 2 9423 8010
Telephone +61 2 9423 8010
Toll free 1300 555 062
Tel +61 2 9423 8010
Fax +61 2 9423 8019
Campus Travel Office Hours 8.30am - 5.30pm Monday to Friday AEST) during Daylight Saving Time Office Hours are extended to 8.30am - 6pm (Monday to Friday AEDT).
Account Manager: Tim Hunt email@example.com
Team Leader: Jon Stevenson firstname.lastname@example.org
Travel Manager: Jessica Bujeya email@example.com
Travel Manager: Belinda Lorusso firstname.lastname@example.org
Group bookings for international travel require quotes from a panel of travel agents and are co-ordinated via ACU Finance Procurement (email: email@example.com ) to achieve the best travel results.
The Campus Travel mobile app allows users to access their itineraries and flight status notifications and much more on their mobile device. It can be downloaded from the App store or Google Play by searching for Sam Trip Planner and Assistant. More information, including instructions on how to downloand and register the app can be found on the Help Page of the Travel Hub.
Campus Travel and the University have an agreed list of preferred hotels that are provided at a significant discount when booked via Campus Travel. Accommodation should be selected from ACU’s Preferred Hotels listings and as listed in the online booking tool as "Corporate Preferred".
When alternate accommodation is booked, it must be due to unavailability of hotels on the Preferred Hotels listing, accommodation must be booked via Campus Travel, and price must be within the stated cost limits for each capital city and align with the University’s Reimbursement Policy:
|Accommodation||All Staff**||Executive Group**||Senior Executive Group**|
** Rate inclusive of club floor access.
|Accommodation||All Staff||Executive Group||Senior Executive Group*|
|International Accommodation (dependent on the cost of the country)||$370||$462.50||$647.50|
* Rate inclusive of club floor access.
All Domestic hotels must be booked via Campus Travel or via the online booking tool and international hotels via Campus Travel or directly with the international hotels within the policy pricing limits. If hotel rates aren't available within the pricing limits, the traveller must book via Campus Travel, who will obtain the required approval via ACU.
In the event that the traveller elects to stay in accommodation with a rate in excess of the above limits, or outside of the preferred hotel listings (unless hotel availability pushed the price above the hotel limits), then the traveller must personally pay the excess cost and this must be paid at the time that the booking is made.
The safety and security (including fire service installations) of overseas accommodation should be considered, when booking accommodation outside of the preferred hotels.
Car hire bookings should be made through Campus Travel or via the online booking tool, to utilise the University’s preferred supplier arrangements with Hertz and Avis. Public transport and carpooling should be utilised where practical.
A Campus Travel profile is required for all travellers and must be established prior to making any bookings.
Staff profiles are created automatically in the system without the need to be manually created by users. Once a staff member’s profile is created, the details are automatically generated and included on all booked travel for that staff member.
Before booking travel, the travel profile should be checked to ensure the name is correct as per the traveller's passport, that it includes their current contact information and the details of any delegated person who can book travel on their behalf. It should also include details such as the traveller’s cost code, mobile phone number, membership details (e.g. Qantas Frequent Flyer), specific requests or medical conditions.
Instructions on how to create a profile for guest or student travellers are available here. Check first to ensure that a profile does not already exist for any travel profile you are about to create.
Should a travel booking need to be made using a different cost code to the one on the profile, the staff member must quote the alternate cost code to Campus Travel when making the booking or enter the code in the Project Code field on the online booking tool. All travel itineraries must be checked by the staff member for accuracy of information.
Itinerary changes or cancellations must be approved by the relevant supervisor / approver. Change requests for all itineraries (whether originally booked via email or using the online booking tool) should be emailed to Campus Travel who will confirm a revised or cancelled travel itinerary.
Non University Staff and Students who need to travel for course-work, or other University related activities, must have their travel approved by the National/State Deputy Head of School or Manager of Unit or Department Director. Bookings must be made by a designated staff member.
All international travel requires an approved Travel Authorisation Number to be issued prior to Campus Travel creating a booking.
To obtain a Travel Authorisation Number, please contact the following:
The Chancellor approves the travel of the Vice-Chancellor as well as the Pro-Chancellor and Senate, the Vice-Chancellor approves the travel of the Vice-Chancellor’s Direct Reports.
Executive staff may delegate authority to book international travel or accommodation on their behalf to their respective assistants.
The above authorisation form and process must be undertaken for University funded Non-University Staff (including overseas visiting academics) and Students who need to travel for course-work or other University related activities. Following approval, a designated staff member will need to book the travel.
A staff member should not be out of pocket as a result of incurring expenses associated with the carrying out of University business, where such expenses are reasonable and have been approved by the staff member's supervisor prior to travel.
The University Visa Purchase Card is to be used as a first preference for purchasing travel-related expenditure.
Travellers who do not have a University Visa Purchase Card may apply for a card, with approval from an Executive or SEG member.
The University Purchase Card must not be used for private expenses and personal credit cards should not be used for booking airline tickets.
All requests for payment or reimbursement of costs associated with University-related travel will require the following documentation to be forwarded to the Finance Office (Nth Sydney):
A staff member, without a credit card may request a cash advance for anticipated expenses by completing the Overseas Travel Advance form. However, prior notice of five working days is required to transfer the advance to their bank account. The advance must be acquitted and unspent funds returned within 14 days on return from travel, by completing and forwarding the Overseas Acquittal Form and above documentation to the Finance Office (Nth Sydney).
Where a staff member or their spouse is eligible to partly funded travel, the costs should be initially incurred by the staff member and reimbursed in accordance with the Reimbursement of Actual Expenses Policy.
Schedule 1 of the Human Resources Policy – Reimbursement of Actual Expenses outlines guidelines for claiming reimbursement of actual expenses and includes a guide to limits on amounts claimable based on Australian Taxation Office (ATO) ruling TR 2004/19 (TD2019/11).
The Schedule covers local and overseas travel and provides guidelines on limits in relation to accommodation, meals and incidental expenses. Also provided are guidelines on reimbursement of fares and motor vehicle expenses. It is important that staff members familiarise themselves with the requirements of this Schedule. Please note that only actual expenses incurred within the ATO limits will be reimbursed and will only be paid where appropriate receipts/documentation has been provided and will be paid to an Australian bank account.
The traveller is required to pay any costs that exceed those outlined in Item 7.3. These costs must be paid at the time of booking.
Where private travel (approved annual/long service leave, at the manger's discretion) is combined with official University travel, the trip must be principally for business purposes; the private travel component must only be incidental to the overall purpose of the trip and cannot exceed 15 annual / long service leave days for it to be accepted as ‘No Private Use’.
‘Private Use’; attracts liability for Fringe Benefits Tax (FBT).
In circumstances where approved annual/long service leave is not incidental or is greater than fifteen (15) days, even where incidental, the purpose of travel will be considered ‘Dual Purpose’ and the private travel component of the University business related airfare will not be treated as a University expense. To avoid incurring FBT, the traveller will be required to pay 50% of the University business related airfare, 100% of personal flights and all other associated private travel expenditure including but not limited to accommodation and meals from personal funds.
Please note that regardless of whether travel is considered dual purpose or no private use, all private/personal flights and associated private travel expenditure including but not limited to accommodation and meals must be paid for from personal funds.
Any charges put on a University account, including an ‘Academic Pursuits Account’ or a Purchase Card, are considered University expense. The private component of travel cannot be paid for from a University account.
Please find a link to the Calculation Form to assist in the assessment of 'Dual Purpose' travel. The Form needs to be forwarded to Finance (Qld) who will be responsible for ascertaining the airfare and amount payable by the employee. Repayment will be made directly to ACU’s bank account or via Payroll who will make an after tax deduction from the employee’s pay.
To comply with Australian Tax Office requirements and minimise the University’s tax liability for Fringe Benefits Tax (FBT), travellers must provide a travel diary record whilst on University travel for a period of more than five nights both domestically and internationally.
Travelers must complete:
The University has a duty of care to its travellers to ensure their safety and wellbeing at all times. It is the traveller’s responsibility whilst travelling to be mindful of potential risks in the local area (including field excursions or laboratories) and to act in a manner that will minimise harm.
To meet this duty of care, the University will:
Supervisors aware of staff travelling with a significant medical condition should:
To minimise a potential operational impact to the University, no more than two SEG members should travel on the same flight.
All staff, students and volunteers who travel internationally for University business are required to register their trip with International SOS (automatically completed when booked via Campus Travel) and are encouraged to use its services before and during international travel.
Travel booking details are passed on from the University’s travel manager, Campus Travel, to International SOS who register the traveller on their system. Once registration is confirmed, a traveller will automatically receive travel advice by email before departure. These advisories provide security, medical, cultural and other relevant travel information for the countries shown on the traveller’s itinerary.
ACU’s International SOS Membership number is: 12AYCA080047.
Travellers may call International SOS at any time before or during international travel to receive information or help with:
The International SOS website is available to all University staff and students. It provides comprehensive details for all countries as well as warnings regarding disease outbreaks, natural disasters, terrorist attacks and labour disputes.
The International SOS mobile app is available for download at http://app.lk/sos-member (enter ACU’s membership number 12AYCA080047) and can be used for up-to-date alerts while in-country.
International SOS can be contacted on 02 9372 2453 for advice and can provide a private consultation with a doctor prior to travel to discuss any medical conditions that may impact travel arrangements.
The University uses DFAT Travel Advice Ratings to approve international travel. DFAT Travel Advice Ratings fall into four broad categories:
Do not travel means travel must not be taken to the specified country. Travel to a country or region with a Travel Advice Rating of ‘Do not travel’ requires the specific approval of a SEG member. The SEG member may impose a complete travel ban to certain countries or areas and may require travellers already in those areas to return home.
Reconsider your need to travel means travel is discouraged unless absolutely necessary and will require a Risk Management Assessment to be approved by the appropriate dean/director.
Exercise normal safety precautions and Exercise a high degree of caution should not impact on travel but may require caution by the traveller as well as a full understanding of the International SOS travel advice provided by email or online.
Before departure for international travel, travellers must provide a complete copy of their itinerary, via International SOS including accommodation phone numbers. In the event of an emergency, authorised University staff are able to view details on International SOS ”MyTrips” to establish the location of travellers.
It is the responsibility of the traveller to ensure they have the required inoculations and vaccinations prior to departure. Costs related to immunisation required for University travel will be paid for by the University. General travel health information is available on the International SOS website, by selecting the country or countries being visited.
Before departing on approved University Travel, it is the responsibility of travellers to ensure that they possess a valid passport (a minimum validity of six months is preferred at all times) and the required visas for their intended journey. The University will fund the cost for visas required for University Travel.
Where an emergency occurs of a personal nature for the traveller and travel plans need to be changed, then the traveller will be responsible for the additional cost, if any, in excess of the original travel cost.
To ensure travellers do not incur initial out of pocket expenses for which they have not budgeted, ACU may pay this additional cost up-front and then seek re-imbursement from the traveller. At this point the traveller may make a submission for ACU to accept this additional cost (or part there-of) by showing just cause. “Just Cause” will be at the discretion of ACU and may include consideration of personal hardship, compassionate grounds, the extent of the additional cost (or part there-of), the willingness of the traveller to mitigate costs and the options that were available to the traveller at the time.
Staff and students are covered for approved business travel by the University’s insurers. Non-staff traveling on University business should obtain adequate travel insurance and must purchase travel insurance prior to the travel. Where a spouse is required by the University to travel with a staff member on University business, they are covered by the University’s insurance policy.
Only standard insurance included in a car hire fee should be undertaken. Additional insurance to reduce excess is not required.
Any private travel component of greater than fifteen (15) days, the traveller will be responsible for their own travel insurance, for the entire portion of private travel.
A Frequent Traveller can request corporate lounge membership via Service Central with approval from the appropriate Executive Dean, Institute Director, Directorate or SEG member.
Frequent Traveller: an employee who travels more than ten times per year.
Accountable Officer: Chief Operating Officer.
The Chief Operating Officer or nominee is responsible for authorising corrective action to rectify all breaches of this Policy and must also report any fraudulent activities to the Vice-Chancellor.
Implementation Officer: The Chief Financial Officer
The Chief Financial Officer is the primary point of contact for advice on implementing and administrating the policy.
The Approving Officer must ensure:
The Traveller must ensure: