Occasionally, requests are made to modify LEO in a way that might enhance the student experience, simplify tasks or have strategic value for ACU. Any request for modification has to be evaluated to assess the benefits of the change which are weighed up against the costs and risks associated with the change. Sometimes those costs and risks are hidden and can have ongoing consequences for the integrity and ongoing maintenance of LEO.
At ACU, any request to modify LEO follows a process. The following documentation will aid in preparing for a request for change.
All change requests must go through and be submitted by a faculty eLearning team member or department equivalent. See the full list of relevant ACU staff below. If you would like to request a change to LEO, please liaise with one of these staff members and consider the items in the LEO Change Request Criteria document.
Any LEO change request will be logged and updated on a LEO Change Request Register which is accessible only by the faculty eLearning team members and their department equivalents.
The time to investigate or implement a change will vary depending on the criteria, importance, complexity, workload and costs involved.