24/7 online study support

The Academic Skills Unit provides services to develop students' skills and strategies for successful university study; our student-facing services include online resources, workshops, consultations and drop-ins. Academic Skills Advisors work with Faculty staff to embed learning support into teaching programs and to develop support resources.

24/7 online study support is one of the services available to commencing students through our external partner Studiosity.

Students can access:

  • Academic Writing Feedback where students can obtain feedback on basic writing for assessment (grammar, spelling, structure, mechanics of referencing) within 24 hours.
  • Connect Live where students can access online tutors in real-time around academic generic skills in areas including literacy, maths, accounting and economics to progress their immediate work.

Academics facilitate access to 24/7 online support by including links to Studiosity within their first-year units. Access is also available through the Academic Skills Unit LEO site.

Video 1 - How to add the LTI (Studiosity) link in your LEO unit


Video 2 - Testing your Studiosity link


Video 3 - Creating a Studiosity HTML block in your LEO unit


Learning and teaching approaches

Academic literacies

Teaching staff have a responsibility for developing discipline-specific language skills (see the English language policy), and the academic skills unit is your partner in this.

Students have access to Academic Skills' LEO unit to support them with academic literacy and numeracy, via the central tile of the LEO home page. Academic skills on LEO includes guidance on writing and referencing and a download of the ACU study guide: skills for success.

Students benefit most from instruction in academic literacies that is embedded within their course. A practical guide on embedding academic literacies in first-year units can help with this.

Other resources for supporting academic literacies:

Engaging students and encouraging participation

Ways for students to engage in their own learning include:

  • Self-reflection about their own learning
  • Participation in extra-curricular activities
  • Learning with and from their peers
  • Getting advice on course selection and unit specialisations
  • Becoming involved in the design and delivery of their own learning
  • Providing mid-unit evaluation, with rapid feedback and response
  • Being part of curriculum design and review teams
  • Participating in research projects
  • Generating materials for others to use
  • Teaching (post graduate students)
  • Employability work

(adapted from the UK Higher Education Academy discussion on dimensions of student engagement)

Coordinating student enrolment and progression

Just in time: support for academics who coordinate a unit of study - a national project resource for lecturers in charge ("Unit of Study coordinators")

Staff referral guide to student services (PDF, 2.7 MB) - Your contact with students, and their timely referral to services, as required, is critical to student success and retention. This brochure describes and links to the variety of services available to students at ACU.

Page last updated on 25/08/2020

Learning & teaching

Please contact the Learning and Teaching Centre for professional development, resources and advice for your learning and teaching needs at ACU.

LEO support

Available 8am-10pm Sydney time, Mon to Fri,
9am-5pm Weekends and public holidays
Closed Good Friday and Christmas


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