Explanation What you can do Who to ask

These are units that sit outside the course rules and unit structure according to the Handbook.

This could include:

  • Units that have replaced a discontinued unit and not listed in the Course Rules,
  • Units that have been advised to be taken such as an elective,
  • Unit deviation/enrolment error,
  • Recoded or renamed units.

If this is specific only to the student:

If the unit substitution relates to the student, please submit a Substitution form to be processed by Enrolments, Scholarchips and Fees and (ESF).

ESF via enrolments@acu.edu.au

Determine if this is a renamed/recoded unit that can be set up as an equivalency via a request set up in Banner.

Student Systems via student.systems@acu.edu.au

Check if there are any course rules or course structure anomalies within the Handbook.

Faculty Executive Officer (FEO) for your Faculty

All other enrolment anomalies/queries:

Check student enrolment.

ESF via enrolments@acu.edu.au

Explanation What you can do Who to ask

These could be units that exceed the maximum allowable credit transfer, or units undertaken in a course previous to current Academic Year.

Check if there is Credit Granted allowable to apply units to current audit.

If units need to be credited follow existing process of credit granted.

ESF via enrolments@acu.edu.au
Explanation What you can do Who to ask

Enrolment

Discuss with ESF ESF via enrolments@acu.edu.au

Course rules and course structure and other related Handbook issues

Discuss with FEO for your Faculty Faculty Executive Officer (FEO) for your Faculty

Unit equivalencies/unit names/unit codes

Discuss with Student Systems

Student Systems via student.systems@acu.edu.au

For feedback or general enquiries, submit a request via Service Central

Page last updated on 23/01/2020

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