This two-hour virtual workshop will assist you to develop your capability as a supervisor to proactively and effectively approach conversations that may be challenging for you or others, with the aim of achieving positive outcomes for both parties.
What will I learn?
You will learn:
What is a constructive conversation?
Why important to have?
Principles of communication
The role of perception
3 step model to provide feedback
Tips to manage responses
Live ACU’s Mission, Vision and Values
Communicate with Impact
Please register via Staff Connect no later than one week prior to the workshop.
Course code: 12099
For registration enquiries, email: firstname.lastname@example.org or call Learning and Development, Human Resources on (02) 9465 9200.