Chapel

The St Josephine Bakhita Chapel is located on the main campus on the ground floor. The Chapel is left open and all are welcome to use it for quiet prayer and reflection.

Mass is celebrated every Tuesday at 12pm during the semester, and staff and students are most welcome to attend.

If you have any questions please contact: Ann O’Connor (Campus Ministry)

Phone: (02) 9701 4605

Email:  Ann.O'Connor@acu.edu.au

Smoke free campus

ACU values the health and wellbeing of students and staff and is committed to providing a smoke free study environment. This means smoking is not permitted anywhere within ACU buildings, grounds or controlled vehicles.

Facilities Admin

Facilities Admin are situated on the Ground Floor of the 22 Main Street Building.

For all building and service related requests, please lodge a request via Service Central. 

Alternatively, the facilities admin can be contacted via the Facilities Admin mail FM.BTN@acu.edu.au or via teams directly (Jessica So). 

Hours of operation are Wednesday to Friday from 9:00am to 5:00pm. (In the absence of Facilities Admin, Security services will be assisting)

Facilities Admin offers a variety of services, including:

• Mail – incoming and outgoing
• Express envelopes
• Courier bookings
• Triaging of Service Central requests
• Events and maintenance

Staff kitchens

There are 2 staff kitchens located on campus. The locations are listed below:

•  Ground Floor
•  Level 5

All kitchens are equipped with microwaves, hot/cold water dispensers and fridges. Facilities Management provides tea, coffee, stirrers, sugar, milk, scourers, dishcloths and dishwashing liquid for each of these areas.

The kitchens are serviced on a regular basis and general cleaning is carried out each morning. Refrigerators, dishwashers and microwaves that have been provided by Facilities Management will also be cleaned on a regular basis at the start of each month.

Dishes

Individual staff are responsible for washing and drying dishes or stacking dishwashers.

Fridges

Please ensure food kept in the fridges is clearly labelled and not stored for too long. At the end of each semester Facilities Management will conduct a mass clean-out and food may be lost if it is not removed from the fridges.

Microwaves

Please consider others and cover your food while using the microwave. This will prevent unnecessary spillage and cleaning for others.

Milk

Fresh milk is delivered to the fridges on Thursday. If you run out of milk please place a request via service central or contact your Facilities Admin as we may have extra milk in our fridge for staff use.

Staff bathrooms

There are male and female bathrooms located on each floor. Disabled bathrooms are located near the lifts.

Couriers & Internal mail

A daily internal transfer is arranged between Blacktown, Strathfield and North Sydney campuses.  Please note large items may incur an extra charge – other mail is sent complimentary.

The pick up/drop off dates will be Tuesday/Wednesday/Thursday each week. Pick up time is typically between 10am - 11am. You can leave your internal mail with your friendly facilities admin staff or alternatively with Jean-Marc from Security at the Ground Floor.

Please make sure to mark on your internal mail with which campus it is intended to, so that our staff can sort it accordingly.

Please do note that there may be a delay of up to 24-48 hrs depending on time and the day you leave your mail with us. (For instance if left with us on Thursday afternoon, this will not be completed until Tuesday's pickup)

For any urgent deliveries or external mail couriers, we do recommend using our preferred courier service with Crisis Couriers which will be charged to your department at standard cost.  Please contact Service Central on (07) 3623 7272 to place a request.

Mailroom

Incoming mail

Incoming mail is distributed by Facilities Management and delivered to designated school areas/offices daily. Heavy items will be delivered to individuals offices.

Outgoing mail

Outgoing mail must be in the tub located by the Security Desk by 12pm for Facilities Admin to action

Lost property

Any lost property found on the campus should be handed in to Campus Security or Facilities Management. Any valuables lost or stolen should be reported to Facilities Management or the Security Officer.

Room bookings

Meeting rooms can be booked via Outlook or Teams.

Please book learning spaces via TimeEdit (link below)

Room bookings

Alternatively please contact Room Bookings roombookings@acu.edu.au for assistance.

Security

Facilities Management is responsible for the security of property and buildings on Blacktown Campus.

A Security Guard is on site Monday to Friday from 7.30am to 9pm, and Saturday/Sunday from 10 am to 5pm.

The Security Guard patrols the entire campus and can be contacted on 0414 783 836 (office hours) and 1300 729 452 or Ext:-8888 (after hours).

Keys and fobs

All requests for keys and access control cards must be made via Service Central at staff.acu.edu.au/servicecentral or by phoning (07) 3623 7272.

Some requests for access may need to be approved by a supervisor or head of school.

All keys and access control cards are to be signed out and returned to Facilities Management upon cessation of employment or transfer.

Maintenance

All maintenance requests should be made via Service Central at staff.acu.edu.au/servicecentral or by phoning (07) 3623 7272.

Destruction of confidential materials

There are 2 secure bins located across campus. These bins are located:

• Ground – kitchen near staff lockers
• Level 5 – staff area

For further information please contact the Facilities Admin through Service Central on (07) 3623 7272.

For destruction of confidential electronic materials such as computers, hard drives and data discs please contact Service Central at staff.acu.edu.au/servicecentral or by phoning (07) 3623 7272.

Stationery

Facilities Management provides a variety of stationery at a charge (which is processed monthly), including ACU envelopes, express post envelopes, letterhead and paper (plain and coloured).

To order your stationery, please attach a Stationery Booking Form (MS Word Document, 91KB) to your service desk request.

For personalised ACU envelopes, business cards and other items please visit the Marketing Printing and Stationery page to place orders.

Recycling

Facilities Admin encourages all staff to recycle and there are recycling bins located in all common areas and kitchens.

There is a three bin system at the campus. This includes:

• A paper recycling bin
• A general recycling bin (cans, bottles, clean plastic container etc)
• A landfill bin ( food scraps,food wrappers, non-recyclable waste)

All staff offices contain a desk-top eco-bin and a paper recycling bin. All landfill goes into the desktop bin; all other waste can be recycled. Please remember to sort your office waste into the correct bin.