ACU has COVID safety plans for all of its campuses to help maintain a safe environment for our staff, students and visitors. These plans are regularly reviewed.
Latest information for ACU staff
Latest information for ACU staff
ACU has COVID safety plans for all of its campuses to help maintain a safe environment for our staff, students and visitors. These plans are regularly reviewed.
ACU staff, students and visitors on campus are required to wear a facemask in settings where this is mandated by state or territory requirements, and/or where specified by ACU.
You should always carry a face mask and be prepared to wear it as appropriate and needed (see also additional information about masks). ACU recommends face masks in indoor settings, such as lifts, where physical distancing cannot always be maintained.
Local WHS risk assessments inform the mandating and provision of masks by the University and the use of surgical/N95/P2 masks during times when staff and students participate in those work and learning activities that do not support physical distancing.
Hand sanitiser stations have been installed across each campus. Hand soap and paper towels are available in toilets and kitchens. Regular cleaning regimes across the campus includes workspaces, learning environments and amenities.
Proactive cleaning continues, including of high contact surfaces, to prevent COVID-19 and disease transmission. Whenever a person has been infectious on campus within 48 hours or less, cleaning is actioned. Wipes are provided to staff within teaching spaces and meeting rooms to wipe down touch screens and equipment in practical learning spaces.
The requirements to wear face masks vary between state and territories based on current levels of community transmission and restriction levels.
ACU recommends face masks in indoor settings, such as lifts, where physical distancing cannot always be maintained.
ACU will continue to supply masks, whenever relevant schools have determined they are required (after conducting a WHS risk assessment). Other controls, including the University COVID Safety Plan and health screening, are also applied during learning activities.
Some students and staff have medical reasons why they cannot wear face masks or particular types of face masks. Where they have a medical certificate supporting this, they are allowed wear alternate types of face masks or not wear face masks. These students and staff will be required to provide medical evidence of this exemption on request. ACU however will provide surgical and other masks to staff and students for use in work and learning activities whenever a School WHS risk assessment has determined they are required.ACU advises staff and students to monitor state and territory COVID information sites for the latest face mask requirements.
This is the proposed approach for speaking to students not wearing masks in classes where a WHS risk assessment has determined they are required:
If the student refuses to wear a mask or leave, staff can request that a security officer deal with the matter.
Student discipline could be applied.
The same process can be applied where staff are not wearing masks when required.
All workspaces were reviewed in July 2020 to ensure they comply with the 1.5m spacing of workspaces and additional screens and barriers installed where required.
In the case of interactions in the workplace (indoors and outdoors) where the 1.5m spacing cannot be maintained, staff and students are asked to carry and use a face mask.
It is the responsibility of all staff to take these actions to ensure work health and safety of all members of our university community.
Venue capacities continue to be adhered to by Timetabling for each teaching space.
Therefore, it is important that students attend their timetabled classes to ensure venue capacities are not exceeded.
Safety on campus is a shared responsibility. Staff and students can assist by complying with all of ACU's COVID Safe practices.
While continuing to observe the health and safety guidelines in each state and territory and being responsive to specific outbreaks as they arise, staff have returned to working on campus. You are encouraged to talk with your supervisor and colleagues about practical steps you can take to support each other and stay safe.
If you are thinking about applying for a new flexible arrangement or modifying your existing arrangement for the short term due to the current COVID-19 situation, discuss your flexible work proposal with your supervisor before submitting your request for flexibility through Service Central. Everyone can request flexibility - it's important to consider your needs in balance with the requirements of your role and in consideration of your team.
ACU encourages and supports flexible working arrangements to assist you to balance your work and life responsibilities.
If you need help moving ACU equipment and furniture or setting up your workspace, please log a Service Central request at least two days before returning to work so that the relevant services can assist you.
If you are working on campus on a partial basis, you will need to ensure that you have the appropriate equipment both on campus and working from home. You should speak with your supervisor if you have any concerns about this.
If you are a higher risk person (people aged 70 years and over, people aged 65 years and over with chronic medical conditions, all people with compromised immune systems, and Aboriginal and Torres Strait Islander people over the age of 50 with chronic medical conditions), you should speak with your supervisor about your circumstances and available options.
These include having a risk assessment before returning to work on campus, continuing to work remotely, reduced or modified hours, taking leave, or a combination of these.
The university may request that you provide supporting medical evidence and/or request to speak with your medical practitioner.
Following a discussion with your supervisor, if a flexible work arrangement is the most suitable option for you and your work area, you will be required to complete the Flexible Work Arrangement Request. In "My Forms" on Staff Connect. You will need to outline your situation, reasons for your request and details of your proposed work arrangements as discussed with your supervisor - and attach supporting medical advice.
The university acknowledges many staff are concerned about their families and the wider community risks. If you have circumstances affecting your ability to return to working on campus, please discuss this with your supervisor so that alternative arrangements can be fully considered. This includes a discussion about whether you can perform some or all of your duties from home.
Options that may be considered in such circumstances include:
Yes, this practice is being encouraged by the university. Please discuss any proposed changes to your working arrangements with your supervisor.
Your supervisor will need to consider if your proposed arrangements will have any adverse impact on the service delivery and operations of your work area and/or the rest of your team.
Where you are seeking to alter your start and finish times, which although different from your current arrangements, remain in line with the ACU Staff Enterprise Agreement span of ordinary hours and do not alter the hours you work per day, these adjustments do not require submission and approval via the Flexible Work Arrangement Request.
At ACU the normal daily span of ordinary hours is 8am to 6pm, however, this may be extended to between 7.30am and 7pm.
In addition, the maximum number of ordinary hours a professional staff member is permitted to work on any one day is nine hours with sufficient unpaid meal break and rest pauses, as outlined in the ACU Staff Enterprise Agreement.
If you are advised that you have been exposed to a positive case of COVID-19 you can access state and territory government advice at the links below. A summary table of these is also included for your reference. Even where you are not required to self-isolate as a close contact you will generally not be permitted to attend high-risk facilities including hospitals and aged care facilities, which may be relevant if you need to attend these for work purposes or to visit students. You can check the recommendations for people exposed to COVID-19 which apply in your state/territory here:
If you test positive (using Rapid Antigen Test or PCR Test) notify ACU and do not attend campus while you are unwell and have followed the government COVID-19 advice in each state/territory.
Health authorities are publishing regular updates. You should keep up to date with requirements/advice and comply with government health orders when in effect.
If you are required to stay at home, you should speak with your supervisor to discuss your options, including working remotely or taking leave.
Tell ACU including your supervisor or lecturer and complete the Student Reporting Form or Staff Reporting Form.
Download a summary table of the government requirements by state/territory.
Any staff who are unwell, or who have cold and/or flu symptoms, must not attend work on campus. As nominated supervisor, you can and should direct your staff to leave campus, and not to attend on campus until they are well. You should ask them to obtain medical advice and consider whether they should do a rapid antigen test for COVID-19. Further information about self-assessment, and what to do if a staff member tests positive for COVID-19, is available on ACU's website, and public health authorities provide updated information about testing and isolation requirements in different scenarios.
You cannot require a staff member to have a COVID-19 test, however you can ask if they have had a COVID-19 test and discuss work arrangements whilst waiting for COVID-19 test results. ACU can require a staff member to provide evidence of their fitness before returning to work (e.g. clearance from their doctor).
Staff who are unwell and not able to work should apply for personal (sick) leave in Staff Connect in the usual way.
If a staff member is well enough to work, even though they have cold and/or flu symptoms, it may be appropriate for them to undertake duties while at home if this can be accommodated given their role. The staff member should discuss this with their supervisor. This includes staff who have recovered from a confirmed case of COVID but are no longer required to isolate.
If you require hospitalisation in connection with contracting COVID-19 while on campus, you should report this to your supervisor and to the University via a general enquiry on Service Central. The WHS & Wellbeing team would then advise the SafeWork regulator if required.
If you have undertaken a COVID-19 test and are awaiting test results, stay at home until you receive your results.
Health authorities are publishing regular updates. You must keep up to date with stay at home guidance
If you are required to stay at home, you should speak with your supervisor to discuss your options, including working remotely or taking leave.
See the FAQ above about what to do if you test positive to COVID-19
Any staff member or student who has a confirmed COVID-19 infection must follow health guidelines provided and speak to your supervisor/lecturer about returning to campus.
There are currently no COVID travel restrictions on staff and students travelling domestically or internationally.
ACU domestic business travel bookings should be completed with FCM Hub and Savi – FCM's online booking tool. All requests will be escalated to the relevant member of the Executive for approval.
International travel can be undertaken with approval of the relevant member of the Senior Executive. Staff should follow local public health orders and ensure vaccination status.
If you need to stay at home and you are not unwell, you should work remotely if it is possible to do so. You need to discuss arrangements with your supervisor. You can be directed to work, and this may also include modified duties and you will not be on leave in this situation.
If you are required to stay at home and you are not unwell, and you can work remotely but opt not to work, you will need to take annual leave or long service leave until the date you are no longer required to self-isolate.
If you are required to stay at home and your work cannot be done remotely, you will need to take Personal Sick Leave until the date you are required to stay at home.
If school or day care closures affect your ability to attend work on campus or undertake all or some of your work, speak with your supervisor to discuss your options.
If you are required to provide short term, emergency care to children because of school or day care closures due to a confirmed case of COVID-19 you can apply for personal/carer's leave and must provide evidence of the school's closure with your leave application. Personal/carer's leave is applicable for the immediate emergency only (no more than 3 days).
The VPN is only required for staff to access resources on the ACU network, for instance your network drives.
All online tools used to support learning and teaching do not require the VPN to run. These include Zoom, Echo360, Adobe Connect and Teams. Further information can be found in this Service Central article and if you need support, please contact Service Central.
If you have ACU equipment to work from home, this can continue until you recommence work on campus at which time you will need to make arrangements to return items to your office. If your security card does not allow after-hours access you will need to make sure you do so during business hours.
When returning ACU equipment you need to make sure that you update your unit's register of assets.
ACU acknowledges that some staff may require additional equipment to work remotely.
Staff may also incur costs associated with additional internet access requirements, office supplies and telephone use.
No, but you may be able to claim expenses in your annual tax return. Please keep appropriate records and seek professional advice about your circumstances.
More information from the Australian Taxation Office is available here.
The exception is where there is a need for student facing critical expenditure. This decision would need to be made by the relevant Senior Manager/Member of the Executive.
While you are working remotely, IT will continue to provide support for ACU equipment and systems. You can lodge a Service Central request for IT support here.
The Work Health & Safety team can assist with information about how to set up your workspace correctly and generally to assess the safety of your remote working arrangement. Information about setting up your workspace can be accessed here (PDF).
Any incidents while working remotely should be lodged in riskware.
ACU medical centres on the Brisbane, Melbourne and Sydney campuses remain open. Please check the website (Brisbane, Melbourne, Sydney) for information about services and opening hours. All services will be bulk billed at this time.
Medicare has approved new item numbers which means many of the medical centres’ services are available via telephone consults. Doctors can email or text scripts and blood test results. To make an appointment please call the ACU medical centres and the team will take you through the process.
Please note that the telehealth service is only available to existing patients.
If you think you might have COVID-19, please do NOT attend a medical centre without calling ahead and speaking to one of our nurses first, to avoid the risk of spreading it further.
If you can't access an ACU medical centre, please contact your regular GP or your local medical centre for advice.
Campus Ministry continues to provide pastoral and spiritual wellbeing support to the ACU community, whether it be on campus or online. To contact Campus Ministry staff or an ACU Chaplain please visit the ACU Campus Ministry website.
Home isolation, quarantine periods and/or the spread of COVID-19 can be stressful and may leave you feeling concerned. Support services are available for staff who may feel anxious or distressed. Information regarding these services is available here.
There are no restrictions relating to COVID-19 for domestic travel, however, staff, students and non-University staff who need to travel for University related business, course-work or other University related activities, must obtain appropriate approval. Bookings must be made by a designated staff member.
Staff and students travelling domestically require Executive member approval. Senior Executive staff and the Vice-Chancellor & President don't require approval for domestic travel.
Please refer to section 6 of the Travel Policy for further information regarding domestic travel for staff and students.
The Australian government Smart Traveller website has a global COVID-19 Health Advisory webpage. It contains information on international border requirements and travel disruptions/restrictions.
Staff, Students and non-University staff who need to travel for University related business, course-work or other University related activities, must obtain appropriate approval. Bookings must be made by a designated staff member.
The Chancellor approves international travel for the Vice-Chancellor as well as the Pro-Chancellor and Senate members; the Vice-Chancellor & President approves international travel for Direct Reports. All other international travel must obtain final approval from the Senior Executive member following preliminary approval outlined below. An international travel approval form and diary must be completed to obtain approval.
Faculty and Institute International travel approval:
Directorate/Portfolio International travel approval:
Executive staff may delegate authority to book international travel or accommodation on their behalf to their respective assistants once travel is approved.
Please refer to section 6 of the Travel Policy for further information regarding international travel for staff and students.
ACU staff and students travelling on university business, or for a university-approved activity.
Coronaviruses are a large family of viruses that can make humans and animals sick. They cause illnesses that can range from the common cold to more severe diseases. Coronavirus (COVID-19) was first reported in December 2019 in Wuhan City in China.
Practising good hygiene measures and physical distancing is the best defence against most viruses. You should:
There is evidence that the virus spreads from person-to-person. The virus is most likely spread through:
You may be advised to stay in your home if you have been diagnosed with COVID-19 or if you are a close contact of a confirmed case as defined in or local state and territory guidelines for isolation.
Government health authorities produce regular updates and guidelines on managing COVID-19 whilst at home. Keep up to date with guidelines in each state/territory.
Symptoms include (but are not limited to) fever, cough, sore throat, fatigue and shortness of breath.
If you develop symptoms (fever, a cough, sore throat, tiredness or shortness of breath), you should take a Rapid Antigen Test or PCR Test and stay at home while waiting for the test results.
If you are advised that you have been exposed to a positive case of COVID-19 you can access state and territory government recommendations in the links below. A summary table of these is also included below for your reference. Even where you are not required to self-isolate as a close contact you will generally not be permitted to attend high-risk facilities including hospitals and aged care facilities, which may be relevant if you need to attend these for work purposes or to visit students. You can check the recommendations for people exposed to Covid-19 which apply in your state/territory here:
Download summary table of government recommendations in each state/territory.
If you are to stay at home, you should speak with your supervisor to discuss your options, including working remotely or taking leave.
Please formally notify ACU that you have tested positive and are at home by filling in the ACU reporting form for staff. This form should be completed only if you are COVID-19 positive and you have been on campus 48 hours prior to your test or the onset of symptoms (whichever is sooner). Once your form is submitted, the university will advise next steps and may contact you regarding the necessary arrangements for work including working remotely and/or relevant leave.
To report a positive case of COVID-19 on behalf of a contractor/visitor/client or volunteer, please complete the reporting from on Service Central which can be found here: This form would only be completed if the contractor was COVID positive and they had been on campus 48 hours prior to their test or the onset of symptoms ( whichever is sooner).The information completed on the form will enable ACU to manage notification of close contacts and publish the COVID-19 exposure sites on our website.
Please note, to complete the form on behalf of a contractor/visitor/client or volunteer you will need to gain their consent for ACU to use the information for reporting purposes. Please follow the instructions in the form to do this
You are only required to formally notify ACU if you have tested positive for COVID-19 if you are COVID positive and where you have been on campus 48 hours prior to your test or the onset of symptoms (whichever is sooner) via the ACU reporting form for staff. If you are a close contact, please advise your supervisor of this to discuss your working arrangements.
Please follow the current health advice in line with your or local state and territory guidelines and which provide guidance on the definition of close and other contacts for COVID-19 and a step-by-step process for managing test and isolation requirements in different scenarios.
Keep your supervisor informed of your circumstances. Discuss with them the most suitable work arrangements or the appropriate leave if you are unwell. You can submit leave as usual in Staff Connect.
If the staff member has tested positive for COVID-19, please ask them to formally notify ACU by filling in the ACU reporting form for staff. They only need to complete this form where they are COVID positive and have been on campus 48 hours prior to the positive test or the onset of symptoms (whichever is sooner). Once their form is submitted, the university will advise next steps and may contact them regarding the necessary arrangements for work including working remotely and/or relevant leave.
If the staff member has not tested positive but is identified as a close contact or other contact as defined in local state and territory guidelines, they need to follow the guidelines for managing test and isolation requirements in different states/territories.
You will need to discuss with them the most suitable work arrangements or the appropriate leave if they are unwell. Leave should be submitted as usual in Staff Connect.
If a student has tested positive for COVID-19 and is on-campus when they are advised of this, please advise them to leave campus immediately and return home or to their place of residence in line with local state and territory guidelines. If a student contacts you and advises that they have tested positive for COVID-19 but are not currently on campus, ask them not to return to campus and to stay at home or their place of residence in line with local state and territory guidelines. Advise students in either case that further information and support is provided in the Student COVID-19 FAQs.
Visit Service Central to access Corporate Services.