The purpose of the NSMF is to:

  • Align activities across Directorates with the Portfolio’s priorities, and focus on projects, activities and/or priorities identified by the Portfolio Executive Committee;
  • Build relationships and facilitate greater collaboration and collegiality within the Portfolio;
  • Identify national trends, themes and operational issues;
  • Identify impacts of national activities on other Portfolio areas;
  • Respond to service issues arising from Portfolio feedback mechanisms (e.g. Portfolio Campus Conversations, Service Matters Survey), in collaboration with Service Leads;
  • Champion Corporate Services activities, and role model Portfolio values and behaviours;
  • Explore the implementation of outcomes arising from Portfolio Staff Reference Groups;
  • Provide a professional development opportunity for staff in leadership roles; and
  • Increase the awareness of the breadth and depth of Portfolio activities.

The outcomes of the NSMF will be reported back to PEC and PLF for consideration.


The NSMF will convene twice a year in quarters two and four (potentially one will be face-to-face and the other virtual).  The first NSMF was convened in Semester 1, 2016.

Membership criteria

  • Managers who undertake a national or state leadership role across ACU;
  • Managers who undertake a role that is primarily service oriented;
  • Managers who typically supervise an operational team;
  • Managers at the HEW 9 level and/or above and report to a Portfolio Leadership Forum member.

National and State Managers Membership 

Information Technology (IT)

No Position title Name Campus
1 Platform Services Manager Namir Kasim North Sydney
2 Technology Support Group Manager Suraj Thapa Brisbane
3 Risk & Security Manager Mark Laffan Brisbane
4 Planning & Delivery Manager Richard Kan Melbourne
5 Digital Workspace Manager Dr Gordon Howell Brisbane
6 Engagement & Partnerships Manager Louren David North Sydney
7 Application Delivery Manager Julines Liong North Sydney
8 Application Support Manager Christiaan Van Zyl North Sydney

Human Resources (HR)

No Position title Name Campus
9 National Manager, Learning & Development Anne-Marie Bennett (Acting) North Sydney
10 National Manager, HR Payroll and Processes Dipak Pandey North Sydney
11 National Manager, Aboriginal and Torres Strait Islander Employment Kelly Roberts (Acting) Brisbane
12 National Manager, Employment Relations and Safety Rena Christmann North Sydney
13 National Manager, HR Standards and Reporting Michael Hanckel North Sydney

Planning and Strategic Management (OPSM)

No Position title Name Campus
14 National Manager, Analytics Dr Margriet Wooldridge North Sydney
15 National Manager, Business Intelligence Lester D’Souza North Sydney
16 National Manager, Risk Carol Anne Rainbird Brisbane


No Position title Name Campus
17 Financial Procurement Manager Nicholas Tamp North Sydney
18 Management Accountant - Financial Planning & Budgeting Alex Graham Brisbane
19 Management Accountant - Reporting Irene Nardone Melbourne
20 Finance Systems Manager Kamini Nagodavithane North Sydney
21 Treasury and Insurance Financial Accountant Rajan Wiley North Sydney


No Position title Name Campus
22 National Manager, Governance Nicole Ranieri North Sydney

Office of COO

No Position title Name Campus
23 National Manager Service Central Traci Voss (Acting) Melbourne
24 National Manager Portfolio Projects Mikail Ruutu North Sydney

Marketing and External Relations (MER)

No Position title Name Campus
25 National Integrated Marketing Manager Ben O’Brien (Acting) Melbourne


National Manager, Strategic Communications Jen Rosenberg North Sydney
27 National Manager, Events Alicia D Moore North Sydney
28 National Manager, Content Caitlin Ganter Brisbane

National Manager, Creative

Bonnie Liang North Sydney
30 Digital Operations Manager Christian Prandi Melbourne
31 Marketing Insights Strategist Fiona Collison Melbourne
32 Digital Projects & Customer Relationship Manager Rich Powell North Sydney

Properties and Facilities (P&F)

No Position title Name Campus
33 State Facilities Manager NSW/ACT Dean Smith North Sydney
34 State Facilities Manager VIC/SA Neil Hodgson Melbourne
35 State Facilities Manager QLD Martin Cichero Brisbane
36 National Real Estate Manager Jo Cain Melbourne
37 State Development Manager VIC John Kouris Melbourne
38 State Development Manager QLD Chris Gill Brisbane
39 National Planning Manager George Jetis North Sydney
40 National Manager, Sustainability Mark Doggett Melbourne

Student Administration

No Position title Name Campus
41 National Manager, Student Policy and Appeals Gerard Goodwin-Moore North Sydney
42 National Manager, Graduation and Protocol Vanessa Morrissey North Sydney
43 National Manager, Enrolments and Scholarships Elise Akbacak (Acting) Melbourne
44 National Manager, Student Systems Operations Suman Regmi (Acting) North Sydney
45 National Manager, AskACU Services Lhan Gannon (Acting) Melbourne
46 National Manager, TAC Admissions Ben Griffin (Acting) Brisbane
47 National Manager, Direct Admissions Services Katrina Wood Brisbane

Student Engagement and Services

No Position title Name Campus
48 Manager, National Programs (Health, Sport & Wellbeing) Kate Glassop Brisbane
49 Manager, Living & Learning Communities Simone Gallo North Sydney
50 Manager, Student Engagement & Services Nirveeka Cooper North Sydney

Office of Student Success

No Position title Name Campus
51 Manager, Counselling and Disability Services Dr Darko Hajzler Melbourne
52 Manager, Career Development Service Brigitte White Brisbane
53 Manager, Student Enrichment Vacant Vacant

The National & State Forum Membership List (PDF file, 113KB)


Page last updated on 02/04/2020

Service Central

Visit Service Central to access Corporate Services.

Other service contacts

Learning and Teaching
Request Something

Make a request for services provided by Corporate Services.

Request something
Knowledge base

Find answers to frequently asked questions 24/7.

See Knowledge Base