Office of the Director

The Office of the Director provides overall leadership and direction for the Human Resources portfolio in its provision of professional human resources services across the university. The Office of the Director is responsible for the management, coordination and implementation of core and strategic HR services and relevant projects aligned to the university's strategic plan. The Office of the Director includes specialist roles focused on international recruitment as well as HR communications.

Organisational Change and Workforce Strategy

Organisational Change and Workforce Strategy supports the university to achieve an optimum workforce, delivering against the strategic objectives and regulatory (TEQSA) requirements. In understanding the workforce profile and workforce productivity measures, this area influences and impacts the processes that support academic careers and academic culture, and, senior management and executive appointments.

Organisational Change has responsibility for the Framework for Leading and Managing Change and specialises in supporting the university’s leadership to achieve the optimum workforce profile through effective change.

Employment Relations and Safety

The Employment Relations & Safety unit incorporates Employment Relations, Work Health & Safety and Wellbeing, associated employment, people and safety policy development, enterprise bargaining and implementation, and relevant committees administration.

The unit consists of specialist staff who provide expert advice and guidance on employee relations/employment law issues and assist in complex case management as required.

The unit also has specialist staff who work with stakeholders across the University to identify and manage safety risks, monitor and respond to incident reports, and to ensure that ACU is a safe and healthy environment for staff, students and visitors.

Appointments and Services

Appointments and Services delivers services that supports the staff (user) employment experience from attracting candidates, managing onboarding, and, employment arrangements until separation from the University. Appointments and Services is the core service interface of Human Resources with staff and supervisors across the organisation.

Appointments Services, HR Services and Learning and Development make up the Appointment and Services unit.

Appointments Services specialises in supporting the university to achieve the optimum workforce profile, and, hiring managers achieve an appointment outcome using the relevant appointment processes and systems. The outcome is the successful onboarding of new staff.

HR Services provide generalist support in implementing and managing a comprehensive range of people management processes that impact a person, supervisor, or employment and pay record. They work in partnership with Service Central to receive and manage queries and provide policy interpretation and advice.

Learning and Development deliver a comprehensive professional development program aligned to organisational Frameworks including, ACU Staff Code of Conduct, Capability Development Framework, Academic Performance Matrix and Evidence, ACU Service Principles and relevant compliance learning. These support organisational and individual capability building.

Workforce Systems and Processes

Workforce Systems and Processes implements and administers workforce systems and how they integrate and support other organisational systems and processes, workforce reporting, payroll services and superannuation and salary packaging services. The unit is comprised of the following functional areas:

The HRIS Strategy team lead and coordinate programs of work that leverage the university's HRIS to deliver efficient workforce management solutions and effective utilisation of workforce data.

Workforce Systems provide ongoing support to core workforce systems, develop and maintain the integration of workforce data to other organisational systems and design, build and implement system workflows, business process automations and system improvements aligned with the HRIS strategy. The team also has responsibility for the delivery of all workforce reporting, both internally and externally, and facilitates the inclusion of workforce data within the University’s data repositories to support presentation of data through the data warehouse and business intelligence tool.

Payroll Services implements effective processes in all workforce systems to deliver the accurate payment and reporting of salaries and associated remittances, ensuring compliance with relevant policies, legislation and other industrial instruments.

Superannuation and Salary Packaging ensures compliance of superannuation records and delivers the administration of salary packaging benefits, together with specialist advice and related services.

Workplace Experience

Workplace Experience delivers a range of activities that support the Staff Futures program of work which includes the staff (user) employment experience, administers the annual Academic Promotions, administers the Employee Assistance program, and the myVoice Staff Engagement Survey.

The unit includes specialist roles focused on Aboriginal and Torres Strait Islander employment, and has the responsibility for Diversity, Inclusion and Gender and the university's participation and engagement with the Commonwealth Workplace Gender Equality Agency (WGEA), Victorian State Commission for Gender Equality in the Public Sector, and, Science in Australia Gender Equity (SAGE).

HR participates regularly in internal and external audits and this unit coordinates HR’s involvement from the initial development of the scope to the final report response and progress reports.