We achieve this by:

Knowing our internal environment

• Strategic Planning – Implementation
• Producing reports and commentary on our workforce profile and
  identify workforce issues
• Working collaboratively with organisational units
• Understanding our customers

Knowing our external environment

• Maintaining links to the HR profession and updating knowledge
• Undertaking benchmarking
• Representing ACU at industry forums and seminars

Effecting Change

• Developing staff, managers, and leaders
• Communicating with staff
• Creating enabling people management frameworks (policies,
  procedures, systems and outcomes)
• Developing and supporting innovative workforce interventions
• Encouraging a high performance culture

Continuous business process improvements

• Finding new ways to do business processes
• Streamlining administrative processes