When is the last time you undertook a courageous conversation?
Perhaps you provided that feedback you had been avoiding or confronted someone around a contentious issue. In order to be truly effective, our workplaces need to include courageous conversations. But we are often worried that we will damage the relationship or mess things up.
In Courageous Conversations, we explore how to build rapid trust, the psychology of influencing, the importance of assertiveness (and why it is commonly misunderstood), a simple structure for real-time feedback, and an approach to difficult conversations that will help boost your confidence.
You will leave the masterclass with practical ways to undertake a wide variety of courageous conversations.
Learning Outcomes:
Leaders and Supervisors
External Provider - Leadership Today
23 October 2024
Please Note Daylight Saving
11am to 12:30pm NSW/VIC/ACT
10am to 11:30am QLD
Virtual via Webinar
If you have any enquiries, please log a Service Central request.
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