Canvas Implementation Project

ACU ran a competitive tender process in 2021 to select a new LMS to replace Moodle, the LMS that underpins LEO. That tender was run so that ACU could provide a contemporary LMS that supported developing pedagogies at ACU and the possibility of new product lines, such as microcredentials. Canvas was found to be the most suitable LMS through that tender process. Our current LMS is over 10 years old and is not meeting the demands of its users, especially around mobile technology.

Canvas comes with a range of new benefits:

  • An interface designed to be intuitive and straightforward, making it easy to find information and complete tasks quickly.
  • A mobile app for iOS and Android devices, allowing access to course materials and collaboration on-the-go.
  • Integration with a wide range of tools and applications, such as Microsoft Office 365, Microsoft Teams, Echo360, and much more.
  • 24/7 customer support for users to get the help they need when they need it.
  • Advanced analytics and reporting features, enabling staff to make data-driven decisions to review and support student learning.
Other universities who use Canvas have found that students find it intuitive and easy to use. Through this project we will create a consistent online interface for students. Every unit they undertake at ACU will have a familiar layout, so students can focus on their learning objectives.
Input will be sought during all phases of the project. Part of the project governance structure is to have reference groups to provide a forum to review plans and designs, and to influence how Canvas will operate at ACU. Faculty staff will be involved in these groups. The project aims to be fully transparent and will encourage feedback and input at all stages.

Training & Support

Please visit the Canvas training webpage to view our Canvas training options. This webpage is regularly updated with new training resources and information.
  • Service Central contains a range of knowledge base articles and forms on Canvas. Here you can find quick information on how to use Canvas, as well as forms to request non-Banner units, Course configuration support, cross-listing, and more.

  • Canvas Instructor Guide is a comprehensive guide to help staff effectively use Canvas. Articles address Canvas questions and provide both in-depth and visual instructions on how to use Canvas features, settings, and much more.

  • Canvas 24/7 technical support provides a free live chat and phone number which is accessible to all ACU Staff. Canvas support can provide you live assistance with any questions related to using Canvas.
    Accessing this support can be found within Canvas, in the bottom left ‘Help’ tab.

  • Canvas Faculty Liaisons can be contacted at for any faculty-specific requests regarding Canvas.
    Faculty of Education and Arts: Stephanie Looi
    Faculty of Health Sciences: Maddison Rose
    Faculty of Law and Business: Dominic Lee-Lindsay
    Faculty of Theology and Philosophy: Dominic Lee-Lindsay
    Any Faculty: Poh Huat Oh

Students will receive access to similar training resources as staff, with support mechanisms put in place to resolve student queries.
  • The wrong version of Canvas is being accessed.
    Canvas is used for standard ACU enrolments and will be the default Canvas for staff and students.
    ACU Online Canvas is a different version of Canvas, specifically designed for students who are enrolled in ACU Online.
  • For new sessional staff members, please wait 24 hours since your ACU onboarding for your Canvas account to be created.
  • The web browser being used is not compatible with Canvas. Please click here to check compatibility.
  • An email address (personal or ACU) is being used to log in. Staff must log into Canvas with their ACU User ID. Students must use their ACU Student Number.

    If you are still unable to log into Canvas, please contact our project team at
Use this Service Central form if you need to add yourself or another staff/vendor to a Canvas unit they are not current enrolled in.

You will need to liaise with your department head regarding payment for Canvas training. Your department head will need to arrange payment via a sessional contract within your Business Unit.

Professional and academic staff are encouraged to discuss any training needs with their line manager. Workload is available for academic staff requiring paid time to access Canvas training.
The Canvas support model has been finalised and is accessible in Part 3 of the Canvas Experience Guide.

Click here to view the support model

LEO Archiving

As of 15 January 2024, all ACU staff and students will no longer be able to access LEO.
If you need to access LEO after 15 January 2024, please contact our project team at with justification for extension. Please note extended access is subject to approval.
As of 31 December 2023, Staff will no longer be able to access Equella. This will be the last day to download any resources.
All marking of assessments/exams submitted in LEO must be completed by 12 January. Some exceptions to access LEO beyond this date may be considered by CEI.
The last term codes to be taught in LEO are Professional Term 8 2023 (202397), concluding on 3 December, and International (offshore) Trimester 3 2023 (202372), concluding on 24 December. 

LEO will be finished archiving on 31 January 2024. All teaching units will be archived.

Most archived content will be kept for 3 years. Some exceptions apply to selected content related to course accreditation, which will be kept for 6 years.

To request the migration of your non-Banner unit to Canvas, please use this Service Central form

Around February 2024. Once live, staff will be to request access to archived LEO content through a Service Central form.
Echo360 will not be impacted by the decommissioning and archiving of LEO as it is separate from LEO. Videos stored in Echo360 do not need to be downloaded/backed up and can be reused in Canvas.
No, Turnitin QuickMarks will not be available to use in Canvas. Staff who would like to keep their QuickMarks are encouraged to download a copy before 31 December 2023. This will ensure the QuickMarks data is available and can be uploaded into Annotate Pro when required in Canvas. 

Click here for a guide on downloading your QuickMarks.

Canvas Features

All ACU Staff can access the Canvas Teacher mobile app.  

To download the app: 

1. Open the App store on your device and search for ‘Canvas Teacher’. 

2. Download the ‘Canvas Teacher’ app. 

3. Open the app and select ‘Find my school’. 

4. Search 'Australian Catholic University' and select the ‘Australian Catholic University’ option.

5. Sign in with your ACU email and password. 

At this stage, content in a Canvas module can’t be restricted like a ‘Campus Tile’ in LEO. There can be campus specific content, but it will be visible to all students enrolled in the unit.
Canvas is working on a solution that will allow module content to be to be targeted to a specific section/cohort of students.
Canvas Sections (equiv. Our campuses) do work with native Canvas tools (e.g., assessments & discussions) so they can be used to apply different due dates or to communicate to your campus (section).
The Banner integration will create the Canvas unit, enrol students and place them into campus sections. Further sections will be created, and the teaching team will be enrolled from the Allocate+ integration.

Canvas will export grades ready to upload into Banner.
The Canvas Plagiarism Framework (CPF) will be the recommended way to connect to Turnitin. This will allow for marking to be filtered by sections and/or groups. Further investigation is underway to integrate your quickmarks library with the CPF.  

The Turnitin LTI does not recognise sections, and this will be problematic for large units.   
Quizzes and your question banks migrate to Canvas. We will have a team of QA testers who will check quizzes that form part of any assessments. The QA tester will spot check 10% of practice quizzes. Academics will need to confirm the quiz settings and answers are correct once the unit is handed over to them. 

Turnitin will be accessed via the Canvas Plagiarism Framework (CPF) which will allow you to use the inbuilt rubric tool of Canvas, which offers a greater range of functionality compared to those in Moodle and Turnitin. You will need to rebuild your rubrics in Canvas.
Canvas will integrate with CMAS and display the GUO as a Unit Outline menu item. Any updates required on the GUO will need to be managed via CMAS. LICs will no longer be required to create EUOs as all other information such as assessment schedules will now be displayed in Canvas. LIC’s will also have ability to export core canvas content via PDF if needed for accreditation submissions. 

Data Migration

The Unit Master List (UML) is a document used by the Canvas Implementation Project team to collate all necessary information about units for migration from LEO to Canvas. This information includes:

  • LIC contact details.
  • URL of the unit to be migrated.
  • Which units require migration.

    The UML for postgraduate and undergraduate is now completed.
  • First, unit data was captured and verified via the Unit Master List (UML). Our project team then worked closely with Schools who have advised which units will migrate. An external vendor (K16) will extract units from LEO and transfer them into Canvas. Once units are received, they are quality-checked by our project team, who rebuild and troubleshoot the content. In instances where content from sites not included in the UML is required, such as non-banner units, we are working with the Schools to manually migrate them as needed.

    The migration into Canvas has now been completed entirely for select postgraduate units, and will be broken down into 3 final iterations for undergraduate and remaining postgraduate units.
    Please contact our project team at with the new unit/staff details.

    The units will be migrated and quality assured by the project team. Only after they pass the QA test they will be handed over to the LIC. The LIC/NLIC will be required to review and accept the migration of their unit within 3 weeks of unit handover from the Quality Assurance Team.

    Some examples of the work required by LICs are:

    • Review the unit using the checklist provided and make updates where required.
    • Update assessment due dates.
    • Create discussion boards and announcements.
    If you have a unit that needs to be prioritised for migration, please reach out to the Canvas Implementation Project and arrange a time to speak with someone in the team. Undergraduate migration is now underway for 2024 units.

    Canvas Functionality

    The University has approved a national delivery approach for Canvas, resulting in one Canvas site per unit code. Learning materials can include campus-specific content when necessary. Canvas is developing functionality to release module content to specific students or cohorts, expected in early 2024. Additionally, Canvas utilizes "sections" for targeted communication, discussion boards, and gradebook management on a campus-by-campus basis. Units will be automatically created via Banner integration, with a request and approval process for exceptions to teach outside of the national unit approach. The previous years content can be updated once it has been copied/rolled into the new unit created by the Banner to Canvas integration.
    Staff enrolment into and out of Canvas sites is currently something we are working on. The aim will be to try and make it as quick and easy as possible, and to automate roles for staff identified as having responsibilities in each Unit. So, if a lecturer is named as the LIC for a Unit in banner, they will have LIC access in Canvas. We intend to use Allocate + data in a similar way to allocate lectures to a unit. LIC’s can assign other staff to their units in Canvas.
    Canvas sites will go into a read only mode.
    Using the Banner to Canvas integration, Canvas will create Unit Sites for all offered units in a teaching period. Lecturers in Charge (LICs) will be able to choose to import the content from a previous Canvas siteCanvas has an import function which is quick and easy to use. With some units being taught in both Semester 1 and 2, this allows LIC's to choose the version of the unit that suits them. 
    ACU teaching staff will be able to make changes to learning and teaching material in Canvas as they currently can in LEO.
    One exception is that lecturers will not be creating Canvas sites as the student cohorts and sites will be created by the Banner to Canvas integration. We will have a set of core practices, which are largely administrative, that will apply to all units in Canvas.

    Additional Questions

    Use this Service Central form if you need to Request the creation of a Section within your Canvas unit.

    A Canvas section is where a cohort of students and/or staff are grouped together to facilitate teaching staff to interact with that specific group of students (e.g., for announcements, discussions, marking, etc.)

    We are planning to have an undergraduate units migrated mid to late Q3 this year. Staff with a unit in Summer 2024 or Semester 1 2024 will have access to review that unit at that time. If a staff member requires access to Canvas earlier than that to prepare a new unit for teaching in a 2024 term, please let us know via  
    Page last updated on 06/12/2023

    Service Central

    Visit Service Central to access Corporate Services.

    Other service contacts

    Learning and Teaching
    Request Something

    Make a request for services provided by Corporate Services.

    Request something
    Knowledge base

    Find answers to frequently asked questions 24/7.

    See Knowledge Base