You can access the following services via Service Central:

  • Human Resources
  • Properties and Facilities
  • Information and Technology
  • Finance
  • Marketing and External Relations
  • General Counsel
  • Governance
  • Planning and Strategic Management
  • Student Administration

Service Central team

Our front-line Service Central Officers are available to help you from 7:30am to 6:30pm (Melbourne time) Monday to Friday (excepting National Public Holidays).  This ensures adequate coverage for teaching activities at key times in the morning and early evening.  During these hours, the Service Central Team will respond to the requests and queries you make via the portal or phone.  Information about services is also available for staff 24/7 via the searchable knowledge base in the Service Central portal.  A Live Chat function is also available in the Service Central portal, providing ACU staff with another way of contacting Service Central Officers. Live Chat is available between 9am-5pm weekdays (excluding national public holidays).


  • Knowledge and Reporting Officer
    Ty Noble

Front-line staff (listed below) can be contacted via Live Chat in the Service Central portal or via phone (07) 3623 7272

We look forward to helping you with your queries and service needs.

Service Central Coordinator

  • Brendan Hunt

Service Central Officers 

  • Alissa Addicks
  • Alexis Eddington
  • Angela Harris
  • Caprichsia Winkler
  • Hannah Egan
  • Jason Nguyen
  • Kristina Kansakar 
  • Martin Dunlop
Page last updated on 23/07/2020

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See Knowledge Base