The Kaltura service enables you to upload video content and make it accessible to students via a link in your LEO unit. It is recommended that you upload your videos in advance to your My Media section in LEO to use later in your units.
You can also publish a video to multiple units and make it available via the unit's Media Gallery.
While the video is uploading you can:
Note: you must click the 'Save' button first before you can publish it to any of your units.
Important tip: The speed of your internet connection is usually not an issue when viewing Kaltura videos. However, if you are uploading large videos to Kaltura, it might take too long to do so from your home, especially if you do not have fast broadband upload speeds. Most home broadband connections (e.g., ADSL2+, Cable, NBN) have fast download speeds (10 Mbps or faster) but slow upload speeds (slower than 5 Mbps, sometimes even less than 1 Mbps).
While uploading your video, it might seem to "get stuck" or not be working at all. There are a few possible reasons why uploading your video to Kaltura might stall or completely stop working:
"Media is being processed" indefinitely
After uploading a video, you will see an animation that indicates your video is being processed by the Kaltura server. How long this lasts will depend on how big your uploaded file is (longer videos take longer to process).
You may find that even after a long period of time (i.e. longer than 24 hours) that this process never completes, even after clicking the Refresh link. In these cases, the video will need to be deleted and re-uploaded.
This and other errors can happen for a variety of reasons, such as:
If you cannot determine which of the three factors above are affecting your video upload, it usually helps to stop and try again after some period of time, perhaps after half an hour or so. It is also useful to check your email for any ACU IT Advisory messages that may point to factors affecting your use of Kaltura.
Please contact the Learning and Teaching Centre for professional development, resources and advice for your learning and teaching needs at ACU.