The Learning Technology Team is a dynamic group of professionals dedicated to supporting and empowering academics and students by providing cutting-edge tools, resources, and training to foster engaging and effective learning environments.
The Learning Technology Team is a dynamic group of professionals dedicated to supporting and empowering academics and students by providing cutting-edge tools, resources, and training to foster engaging and effective learning environments.
We provide a wide range of services, including:
 |
Learning Technology SupportGeneral support for all learning technologies at ACU managed through ServiceNow. |
 |
Training Development & DeliveryDevelopment of learning technology training resources and delivery of training workshops. |
 |
New Learning TechnologiesImplementation of new learning technologies. |
 |
New LMS FeaturesSupport with new features developed by Canvas. |
 |
Integration Development & SupportDevelopment and support of all integrations to the Canvas LMS. |
For general learning technology support, please email: learning.technologies@acu.edu.au
For queries and support relating to MyProgress, please email: MyProgress@acu.edu.au.
You can also submit a from in Service Central for a host of learning technology services.
Canvas also offers 24/7 support for staff and students via the "Help" button in Canvas or by Phone: 1800 892 058
| Learning Technology Name | Update or issue type and impact | Date |
|---|---|---|
| Canvas Studio | Canvas Studio will undergo scheduled maintenance from 4:00am - 6:00am (AEST). During these times, media uploads and video playback will be unavailable. Minimal disruption is expected outside of these windows. | 27 June 2025 1 July 2025 |
| MyProgress | MyProgress upgrade 8.3 introduces refinements including user experience enhancements, performance optimisations and minor bug fixes to enhance overall platform efficiency and usability. | 25 June 2025 |
| MyProgress | MyProgress upgrade 8.2 introduces minor enhancements to system functionality and performance, leading to improved processes. | 1 May 2025 |
| LockDown Browser | LockDown Browser for Windows, version 2.1.3.01, has been released. Existing installs of LockDown Browser will be auto-updated. | 30 April 2025 |
| Assignment Extension Tool | The tool has be installed in all Canvas units for Semester 1 2025. Read more. | 24 February 2025 |
| iThenticate | Version 2.0 upgrade complete. Access iThenticate via here. | 7 January 2025 |
Visit Service Central to access Corporate Services.