The Learning Technology Team is a dynamic group of professionals dedicated to supporting and empowering academics and students by providing cutting-edge tools, resources, and training to foster engaging and effective learning environments.
The Learning Technology Team is a dynamic group of professionals dedicated to supporting and empowering academics and students by providing cutting-edge tools, resources, and training to foster engaging and effective learning environments.
We provide a wide range of services, including:
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Learning Technology SupportGeneral support for all learning technologies at ACU managed through ServiceNow. |
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Training Development & DeliveryDevelopment of learning technology training resources and delivery of training workshops. |
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New Learning TechnologiesImplementation of new learning technologies. |
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New LMS FeaturesSupport with new features developed by Canvas. |
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Integration Development & SupportDevelopment and support of all integrations to the Canvas LMS. |
For general learning technology support, please email: learning.technologies@acu.edu.au
For queries and support relating to MyProgress, please email: MyProgress@acu.edu.au.
You can also submit a from in Service Central for a host of learning technology services.
Canvas also offers 24/7 support for staff and students via the "Help" button in Canvas or by Phone: 1800 892 058
| Learning Technology Name | Update or issue type and impact | Date |
|---|---|---|
| MyProgress | MyProgress Version 8.3 features are yet to be announced. More information will be available soon. | 26 June 2025 |
| MyProgress | MyProgress upgrade 8.2 introduces minor enhancements to system functionality and performance, leading to improved processes. |
1 May 2025 |
| LockDown Browser |
LockDown Browser for Windows, version 2.1.3.01, has been released. Existing installs of LockDown Browser will be auto-updated. |
30 April 2025 |
| Assignment Extension Tool | The tool has be installed in all Canvas units for Semester 1 2025. Read more. | 24 February 2025 |
| iThenticate | Version 2.0 upgrade complete. Access iThenticate via https://acu-ithenticate.turnitin.com/. | 7 January 2025 |
Visit Service Central to access Corporate Services.