Our Services

We provide a wide range of services, including:

Learning Technology Support

General support for all learning technologies at ACU managed through ServiceNow.

Training Development & Delivery

Development of learning technology training resources and delivery of training workshops.

New Learning Technologies

Implementation of new learning technologies.

New LMS Features

Support with new features developed by Canvas.

Integration Development & Support

Development and support of all integrations to the Canvas LMS.

Contact

If you need support from the team, you can email us at: learning.technologies@acu.edu.au

You can also submit a from in Service Central for a host of learning technology services.

Canvas also offers 24/7 support for staff and students via the "Help" button in Canvas or by Phone: 1800 892 058

LMS & Learning Technology Updates

Learning Technology Name Update or issue type and impact Dates
iThenticate Version 2.0 upgrade is complete. Access iThenticate via https://acu-ithenticate.turnitin.com/. 7 January 2025
Canvas Unit Outline tool is currently experiencing a display issue. Search the unit handbook via ACU Handbook website. 9 January 2025

To see the latest and upcoming product updates to Canvas, check out the Canvas Product Roadmap.

Page last updated on 09/01/2025

Service Central

Visit Service Central to access Corporate Services.


Other service contacts


Learning and Teaching
Library
Request Something

Make a request for services provided by Corporate Services.


Request something
Knowledge base

Find answers to frequently asked questions 24/7.


See Knowledge Base