Turnitin Feedback Studio enables staff to grade student submissions with a numeric score, which is also then visible in Gradebook once the Post Date has passed.

To learn more about how to provide assignment feedback using the available tools, please see LEO Guides: How to provide feedback in Turnitin.

How to grade a submission in Feedback Studio

  1. Click the Turnitin Assignment link in your LEO unit.
  2. Find the assignment you want to grade and click the title of the assignment:
    Assignment submission title
    The assignment will open in Feedback Studio in a new browser tab or window.
  3. At the top of the screen you should see a box to enter a grade for the assignment:
    The Overall Grade box
  4. Click in the box with the two dashes "--" and type in the numeric grade for the assignment.
  5. Click off the grade box (i.e. anywhere else on the page) to deselect it. This will trigger the grade to automatically save.

Marking multiple assignments

Feedback studio navigation optionsWhen you've finished grading an assignment, you can close the browser tab to return to the list of student submissions and open another assignment.

Alternatively, you can use the Next and Previous buttons at the top right of the screen to move between submissions without closing Feedback Studio, or choose a specific one by clicking the the dropdown box and choosing one from the list (see image right). Note: If you have used a filter in the submission inbox, the next and previous buttons will display all students enrolled in the unit alphabetically by last name.

When you close Feedback Studio and return to the list of submissions, it will reload and update with any changes you have made.

When marking assignments in units with large cohorts of students, it is best to use the filter options to refine the list of students and open and mark each submission individually. This can help avoid intermittent freezing issues (see Common Errors below for more information).

To learn more about the Turnitin submission inbox and how to locate student submissions, see the topics below.

Filtering the list of submissions

Showing all submissions

Show entries optionBy default, only the first 10 students are listed on each page, with Next Page and Previous Page buttons located above and below the list of submissions. To view more students, click on 'Show' and select the number students per page that you wish to see (such as 100). Note: showing All is not recommended when dealing with large cohorts of students, as it may cause loading issues.

Filtering by Group

Separate groups dropdown boxIf your unit uses groups and the Turnitin assignment is using the separate groups setting, you may need to switch between groups of students using the Separate Groups dropdown box above the submission inbox (see image right).

Search by student name

Inbox search functionYou can use the Search option to find a specific student in the submissions inbox. Type the first or last name into the search field, and the submissions list will automatically filter as you type.

Sorting the list of submissions

By default, the list of student submissions is sorted alphabetically by last name. You can use the sorting options next to each column to sort the list of submissions in ascending or descending order for that column.

For example, if you want to see the highest Similarity scores at the top, click the Similarity column heading once to sort ascending (smallest to largest) and then again to sort descending (largest to smallest):


The Turnitin submissions inbox allows you to access student submissions for grading, as well as a range of other useful functions.

You can interact with each submission in a number of ways:

  • Click the Submission Title, Similarity Percentage or Pencil icon to open Turnitin Feedback Studio.
  • Click the Cloud icon to submit an assignment on behalf of the student (not a recommended function).
  • Click Down Arrow icon to download a copy of the submitted file.
  • Click the Refresh icon to update the similarity rating or grade status.
  • Click the Trash Can icon to remove the assignment submission. Note: this does not remove the submission from the Turnitin database.

The submissions inbox also allows you view and edit the details of the Turnitin assignment activity:

Submissions inbox information

Some of the useful functions available to you are:

  • The Pencil icon in the Title, Start Date, Due Date, Post Date, Marks Available fields enables you to quickly edit that field (Editing Lecturer role only).
  • The blue Rubric icon allows you to open the Rubric Manager for export/import functions. To view the attached rubric or grading form, switch your role to Student first.
  • The Refresh Submissions link updates the Similarity and Grade columns for all submissions.
  • The Notify Non-Submitters allows you to send a reminder to all students who have not yet submitted.
  • The Excel Document icon under the Export column allows you to generate list of all submissions and overall student grades.
  • The PDF Document icon and Blank Document icon under the Export column allows you to export all original submissions, however these functions are not recommended for use, as they may create loading issues.

Blank template

If a student has not submitted a file to Turnitin, a blank template can be used to provide a grade and feedback. The grading template allows the instructor to use the Feedback studio features such as QuickMarks or Rubrics/Grading forms to provide feedback to students' who have not submitted.

To generate the blank template:

  1. Click the grey Pencil icon next to the students name, under the 'grade' column.:
    Turnitin blank feedback template
  2. Click OK to confirm creating the grading template.
  3. Click the title Grading Template under the Submission Title column to open Feedback Studio to enter your grade and feedback.

Intermittent issues with Feedback Studio freezing

Occasionally, Turnitin Feedback Studio can freeze, meaning users are:

  • not able to save comments
  • not able to open previously saved comments
  • not able to record audio

The intermittent nature of problem makes it very difficult to diagnosis. Freezing can be more likely when marking in a unit with large cohort of students e.g. 400 or more. Using the filter options to reduce the number of students displayed in the submission inbox may help. Also, if you are adding comments, click off the element you are current editing and wait for it to automatically save before adding more comments.

If you experience this issue, please try:

  • Closing the current submission and opening it again.
  • Filter the list of submission for using separate groups.
  • Update your web browser or try using a different one.

You can also try switching to Turnitin Classic view:

Turnitin Classic view

If the issue is ongoing, please contact LEO support.

When opening a student submission, it displays an M14.11 error

This error indicates that the submission was unable to be converted by Turnitin to accurately generate a report of text matches:

Turnitin submission M14 error message

In these cases, the fastest approach to dealing with this issue is:

  • Before the submission deadline: ask the student to remove any problematic elements (see below) and resubmit their assignment
  • After the submission deadline: Remove the student's submission using the Trash Can button, then request the student fix and re-upload the assignment.

A submission may cause an error with Turnitin if:

  • It contains complex content such as images which take too long to process. To work around this issue the student is advised to replace any vector images (Examples of Vector graphics are: AI, EPS, WMF and PICT (Mac)) in their paper with images (jpg/jpeg, psd, png, tiff, bmp and gif).
  • It uses a PowerPoint template that includes vector images or text in dialogue boxes. To work around this the student is advised to change image files or convert their PPT to PDF if text in dialogue boxes are included.
  • The paper has been converted using a third-party PDF converter.
  • The first page of a paper includes an image without text, the processing is sometimes aborted which makes the paper inaccessible.
  • The file includes text with visual effects such as 3D glow or shadow or animations.
  • The file is password protected.

Allow submission of any file type

If  "allow submission of any file type" has been selected in the activity settings, only those submissions that include selectable text will generate text matches and contribute to an overall match percentage. An image file, for example, will not be text matched (i.e. text in images cannot be read).

If the assignment type does not have a file submission, for example an oral presentation or performance, you can still mark the submission and provide feedback to the student by clicking on the pencil icon next to the student name under the Grade column. This will allow your to create blank template to add feedback and grades.

Student and Tutors tabs in the Submission Inbox (are not required)

Students and tutors are automatically linked to the Turnitin assignment when they click on the Turnitin assignment located in the unit. It is NOT necessary to click on the Turnitin tutors or Turnitin students tabs for any further action.

Turnitin enrolments

All participants enrolled in the unit will be linked to any Turnitin assignment created in your unit. Restricting access may control who can submit to the assignment, but does not limit the number of students displayed in the submission inbox.

Turnitin does not provide an option for group submission

A workaround for this issue is to identify a lead student and request they submit on behalf of the group. However, grades and feedback will only be released to the individual student who submitted the assignment on behalf of the group and feedback and grades must be shared by the lead student with other members of the group and manually entered in the Gradebook for each student.

The LEO Assignment has a group assignment option. When marking a LEO assignment with group selected, the feedback and grades will be released to all students in the group automatically. For more information about the LEO assignment refer to LEO Guides: How to set up a group assignment.

Allowing multiple submissions before the due date

The Turnitin assignment allows students to submit multiple times before the due date/time to review the originality report and improve the quality of their submission. Students can submit three times within 24 hours and generate a report on text matches, however after the third attempt the student may need to wait up to 24 hours for an originality report to generate. During this time the submission will remain in a pending status.

Allow late submissions

If the allow late submissions setting is set to Yes, those students who have not submitted will be able to submit late. Any late submissions will be marked in red.

Decimal points and letter grades

Turnitin assignment grades are numerical and cannot include decimal points or letters. If your assessment includes decimal points you may prefer to add these manually in Gradebook. If letter grades are required instead, numerical grades can be displayed as letters in your Gradebook.

If you manually add grades in Gradebook they will not appear in the Turnitin assignment submission inbox.

Why educators love Turnitin

Why Educators Love Turnitin from Turnitin on Vimeo.

Turnitin Feedback Studio walkthrough

Turnitin Feedback Studio Walkthrough from Turnitin on Vimeo.

Page last updated on 16/04/2020

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