In January 2024, the Vice-Chancellor and President Professor Zlatko Skrbis advised the university community that ACU was undertaking a comprehensive review of historic employee payments relating to casual (sessional) academic staff.
In January 2024, the Vice-Chancellor and President Professor Zlatko Skrbis advised the university community that ACU was undertaking a comprehensive review of historic employee payments relating to casual (sessional) academic staff.
This followed an internal review in late 2022, which identified potential anomalies in some payments.
In 2023, ACU partnered with Deloitte to assess the scope of the issue and determine the appropriate response. This review identified that some casual academic staff were not paid the correct rates for subject coordination and PhD qualifications under the ACU Staff Enterprise Agreement.
Important: If you have been contacted from 2026 onwards, please refer to the Wage compliance program page.
ACU has taken steps to address these issues as quickly as possible:
We continue to work to ensure all affected individuals receive what they are owed.
ACU is actively contacting former staff via email, SMS and post.
If we are unable to make contact after reasonable efforts, unclaimed remediation payments will be transferred to the Office of the Fair Work Ombudsman (OFWO) in accordance with section 559 of the Fair Work Act. The OFWO will then seek to contact individuals directly to arrange payment.
A broader review of employee entitlements is ongoing. We are also strengthening governance and controls to ensure these issues do not happen again.
ACU continues to engage regularly with the Fair Work Ombudsman as this work progresses.
ACU is committed to wage integrity – not only in meeting our legal obligations, but in upholding the principles of Catholic Social Teaching. Treating every person with dignity and respect is central to our mission.
If you are a former staff member and believe you may be affected, or if your contact details have changed, please get in touch using the details below.
2024
All staff email dated 25 November 2024 from the Provost (PDF)
All staff email dated 11 July 2024 from the Provost (PDF)
All staff email dated 3 May 2024 from the Provost (PDF)
Email dated 28 March 2024 from the Chief Operating Officer to current sessional staff (PDF)
Email dated 27 February 2024 from the Chief Operating Officer to current sessional staff (PDF)
All staff email dated 31 January 2024 from the Chief Operating Officer (PDF)
All staff email dated 17 January 2024 from the Vice-Chancellor and President (PDF)
If you have received correspondence from ACU about a remediation payment and have any questions or concerns, please contact us:
Email: entitlements@acu.edu.au
Phone: ACU's Wage Compliance contact line on 1800 270 901
For support, the university’s Employee Assistance Program provided by Acacia EAP offers a 24/7 service, rapid response times and emergency telephone counselling to staff. Refer to the Employee Assistance Program webpage for further information or contact Acacia EAP directly via phone (1300 364 273) or online.
Protecting your personal information is important to us.
We will never ask you to confirm or provide your tax, banking or superannuation details by phone or email.
If we need to collect or update your information, we will do so using a secure process, such as a personal, one-time link to a secure online portal.
If we collect new personal information from you, we will provide a privacy collection notice explaining how that information will be handled, and where appropriate, we will seek your consent. We'll only use your information to manage your employment entitlements (including using third parties and systems to do so), but without your information ACU will be unable to pay your entitlement.
All relevant enquiries should be directed to the dedicated phone number or email address above.
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