In January 2024, ACU identified underpayments affecting some casual (sessional) academic staff and commenced remediation payments to current and former staff.
Later in 2024, ACU began a broader Wage Compliance Program. This is a comprehensive review of employee entitlements, covering obligations under staff enterprise agreements and relevant legislation. The review assesses both current and former staff of ACU, across different employee cohorts.
Remediation payments have commenced for:
The review is ongoing. Other cohorts are to be addressed in subsequent stages of the Program. Individuals will be contacted directly if a remediation payment is identified.
ACU continues to provide regular updates to the Fair Work Ombudsman (FWO) as this work progresses.
Wage integrity means addressing underpayments properly and transparently, in line with both legal obligations and ACU's values.
ACU is committed to treating every person with dignity and respect, consistent with Catholic Social teaching.
If you have received correspondence about a remediation payment and have any questions, please contact:
Email: entitlements@acu.edu.au
Phone: ACU's Wage Compliance contact line on 1800 270 901
For support, ACU's Employee Assistance Program (Acacia EAP) is available 24/7.
Visit the Employee Assistance Program webpage or call 1300 364 273.
Protecting your personal information is important to us.
We will never ask you to confirm or provide your tax, banking or superannuation details by phone or email.
If we need to collect or update your information, we will do so using a secure process, such as a personal, one-time link to a secure online portal.
If we collect new personal information from you, we will provide a privacy collection notice explaining how that information will be handled, and where appropriate, we will seek your consent. We'll only use your information to manage your employment entitlements (including using third parties and systems to do so), but without your information ACU will be unable to pay your entitlement.
All relevant enquiries should be directed to the dedicated phone number or email address above.
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