This program is designed for staff and supervisors seeking ways to consistently deliver quality service in accordance with our Mission, whilst taking ownership for driving improvements, and innovation.
Delivering outstanding service can only be achieved through motivated, service orientated staff who have the knowledge and authority to resolve issues.
You will learn how to:
Blanchard International
Course code: 12055
Click here to register your interest. The Learning and Development team will monitor these registrations and a workshop may be scheduled if sufficient numbers are received.
If you have any enquires, please log a Service Central request.
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This interactive virtual workshop provides an opportunity for staff to understand and participate in a discussion about the Mission and its importance at ACU, how the Mission aligns with your work at ...
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This program is for staff looking to develop a greater understanding of the importance of kinship and community in the everyday life of Aboriginal and Torres Strait Islander staff and students. This p...
This interactive virtual workshop provides an opportunity for staff to understand and participate in a discussion about the Mission and its importance at ACU, how the Mission aligns with your work at ...
As the concept of psychological safety has become popularised, some of the key elements risk being overlooked. Some inaccurately portray psychologically safe cultures as soft on performance, with low ...
This program is for staff looking to develop a greater understanding of the importance of kinship and community in the everyday life of Aboriginal and Torres Strait Islander staff and students. This p...
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Many of us believe the decisions we make at work are objective and rational, however research from various leading institutions suggests that our everyday decisions may be strongly influenced by our b...
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Truth and Love are the key words ACU’s Mission Statement rests on, such that they are the words that appear on ACU’s official flag. What do these words mean, what is their relationship to each other a...
This program is for staff looking to develop a greater understanding of the importance of kinship and community in the everyday life of Aboriginal and Torres Strait Islander staff and students. This p...
This interactive virtual workshop provides an opportunity for staff to understand and participate in a discussion about the Mission and its importance at ACU, how the Mission aligns with your work at ...
Adapt, thrive, and lead the way in a world of constant change. In today’s fast-changing academic landscape, the ability to navigate evolving priorities and drive progress is critical for individual a...
Influencing is a core part of all roles as we seek to achieve results, often times without direct authority. Whether we are in a leadership role or not, increasing our influence will lead to better ou...
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