Facebook
Twitter
LinkedIn
Copy Link
A message from Professor Andrew O’Neil
News 28 MayAn update from the Executive Dean of Law and Business Professor Andrew O'Neil.
A message from the Chief Operating Officer Dr Stephen Weller.
I am pleased to announce that the next stage of the Service Central roll-out went live on Friday 15 February and incorporates IT services for staff.
The Service Central phone line and portal will provide a single location for help with IT, Properties & Facilities and HR services. Service Central staff will be able to assist you with your IT requests and troubleshooting queries. If your IT matter requires further assistance, they will be able to connect you with the right person in IT for the service you need.
The IT Service Portal will be retired and staff will be able to access IT help via the Service Central portal, or by calling Service Central (07) 3623 7272 between 7.30am and 6.30pm weekdays.
The Service Central roll-out will be completed by May 2019 and will enhance the staff experience through the way you access and receive the staff services provided by the Corporate Services portfolio. You’ll be able to track the progress of any service request you make through the Service Central portal, which is accessible 24/7 from any device. The ability to use Service Central to request the services provided by other Corporate Services Directorates will be rolled-out as per below:
While we continue to add more staff services into Service Central, staff can now access information about all Corporate Services for staff in the Service Central portal’s searchable knowledge base. This is a rich resource with 800+ articles available to answer your most frequently asked questions. If you have a service question, the Service Central search bar is the ideal place to start. If you can’t find the information you need, you can suggest a new article to be added to the knowledge base. You can also leave feedback to let us know what information is helpful and what could be improved.
I encourage you to use the search bar in the Service Central portal or explore the Directorate knowledge listings to see what information is available to you. Options for sharing your feedback can be found at the bottom of the portal. Your comments will inform our continual improvement of services to best support you in your work activities.
An update from the Executive Dean of Law and Business Professor Andrew O'Neil.
Expect a few email notifications as we prepare to welcome you to Viva Engage next week.
ACU is developing a new Education and Student Success Plan to ensure our university continues to provide a high-quality, student-centred learning experience. Find out how you can contribute to the pla...
A reminder to all academic staff that the mandatory Notice of Intent, for those intending to apply for promotion in the 2025 round, must be submitted by 11.59pm this Friday (30 May).
Include an additional survey item in the Student Evaluation of Learning and Teaching (SELT) survey for units that are offered in Professional Term 4 (202547).
Register for these 15-minute sessions to learn more about the variety of online researcher profile platforms and what is involved in setting up, linking and updating your profile.
Lecturers-in-charge can make a direct determination of Poor Academic Practice (PAP) for students who engage in minor forms of academic misconduct. Learn why they can be valuable to staff and students.
You're invited to join your Campus Community of Learning Advancement - a professional learning community focused on collaborative workplace learning.
A message from the Executive Dean Faculty of Education and Arts Professor Mary Ryan.
The Semester 1 2025 Student Evaluation of Learning and Teaching (SELT) surveys will close on 29 June. Students say they are more likely to complete the surveys if they are reminded in class and unders...
ACU librarians have recently begun using Rayyan for screening and collaboration. It is a free alternative to Covidence that can assist with systematic review workflows. Read more about Rayyan and othe...
The Academic Board Digest from meeting 02/2025 held on 15 April 2025 is now available.
Tomorrow, 15 May, is International Day of Families. To celebrate, let’s hear from ACU staff member Martina Donaghy about how flexible working has helped her manage care for her young daughter after re...
Student Advocacy Service is running an information session designed to provide staff with a clearer understanding of the scope of support available to students.
Explore the future of assessment with Interactive Orals. We’ll be joined by expert, Danielle Logan-Fleming to share valuable insights into this transformative model and its impact across disciplines.
A message from the Executive Dean of Health Sciences Professor Suzanne Chambers.
Academic promotions provides an opportunity to recognise and reward your achievements at your current level of appointment that warrant promotion to the next academic level. Register to attend an info...
Advance HE is offering free webinars on Student Success and Advance HE Fellowships in May and June as part of their Australasian Member Benefit Series.
Recent cyber-attacks on Australian organisations have highlighted the need to protect yourself online. Learn more about infostealers and what you can do to stay safe.
As artificial intelligence tools become part of everyday academic work, questions around copyright are more important than ever. This workshop on 22 May will focus on the copyright implications of usi...
Visit Service Central to access Corporate Services.