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Have you visited Viva Engage yet?
News 11 JuneViva Engage is here. Access it easily via Microsoft Teams.
A message from the Chief Operating Officer Dr Stephen Weller.
I am pleased to announce that the next stage of the Service Central roll-out went live on Friday 15 February and incorporates IT services for staff.
The Service Central phone line and portal will provide a single location for help with IT, Properties & Facilities and HR services. Service Central staff will be able to assist you with your IT requests and troubleshooting queries. If your IT matter requires further assistance, they will be able to connect you with the right person in IT for the service you need.
The IT Service Portal will be retired and staff will be able to access IT help via the Service Central portal, or by calling Service Central (07) 3623 7272 between 7.30am and 6.30pm weekdays.
The Service Central roll-out will be completed by May 2019 and will enhance the staff experience through the way you access and receive the staff services provided by the Corporate Services portfolio. You’ll be able to track the progress of any service request you make through the Service Central portal, which is accessible 24/7 from any device. The ability to use Service Central to request the services provided by other Corporate Services Directorates will be rolled-out as per below:
While we continue to add more staff services into Service Central, staff can now access information about all Corporate Services for staff in the Service Central portal’s searchable knowledge base. This is a rich resource with 800+ articles available to answer your most frequently asked questions. If you have a service question, the Service Central search bar is the ideal place to start. If you can’t find the information you need, you can suggest a new article to be added to the knowledge base. You can also leave feedback to let us know what information is helpful and what could be improved.
I encourage you to use the search bar in the Service Central portal or explore the Directorate knowledge listings to see what information is available to you. Options for sharing your feedback can be found at the bottom of the portal. Your comments will inform our continual improvement of services to best support you in your work activities.
Viva Engage is here. Access it easily via Microsoft Teams.
The library is supporting the ACU Historical Children’s Book Collections 2025 Fellowship. It is an opportunity to conduct research on our historical collection of children’s books, located at St Patri...
A new Adjunct and Honorary Titles Policy and Procedure has been approved and is now in effect at ACU.
Teaching staff are encouraged to check their units have been correctly linked to their names for the Student Evaluation of Learning and Teaching (SELT) surveys in upcoming teaching periods.
On 24 June ACU will transition to the new EBSCOhost. This will result in a new look and feel across some of our most popular databases. Learn more about the changes and what action may be required of ...
Include an additional survey item in the Student Evaluation of Learning and Teaching (SELT) survey for units that are offered in ACU Online Term 2 (202536).
Advance your career in teaching and learning with the Graduate Certificate in Higher Education. Enrol by 22 June to get started in Professional Term 5.
ACU has three student modules: the Academic Integrity, Respectful Relationships, and Protecting our Children modules. Semester 1 students must complete their modules by 1 July to access their results ...
The Student News and Events bulletin is sent to all students, nationally, and includes a broad cross-section of news, announcements, events and stories from across the university. The May edition is o...
Please be aware of the following changes to payroll processing dates.
A message from the Chief Operating Officer Patrick Woods.
As part of Student Administration's commitment to service excellence, AskACU will be running on-campus re-enrolment drop-in sessions in July, while CMAS enhancements will improve information available...
Say goodbye to Workplace and hello to Viva Engage. Learn about our new community structure and all-staff community.
An update from the Executive Dean of Law and Business Professor Andrew O'Neil.
A reminder to all academic staff that the mandatory Notice of Intent, for those intending to apply for promotion in the 2025 round, must be submitted by 11.59pm this Friday (30 May).
Expect a few email notifications as we prepare to welcome you to Viva Engage next week.
Include an additional survey item in the Student Evaluation of Learning and Teaching (SELT) survey for units that are offered in Professional Term 4 (202547).
Register for these 15-minute sessions to learn more about the variety of online researcher profile platforms and what is involved in setting up, linking and updating your profile.
ACU is developing a new Education and Student Success Plan to ensure our university continues to provide a high-quality, student-centred learning experience. Find out how you can contribute to the pla...
Lecturers-in-charge can make a direct determination of Poor Academic Practice (PAP) for students who engage in minor forms of academic misconduct. Learn why they can be valuable to staff and students.
Visit Service Central to access Corporate Services.