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News 4 JuneSay goodbye to Workplace and hello to Viva Engage. Learn about our new community structure and all-staff community.
04 June 2025
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As part of Student Administration's ongoing commitment to service excellence, AskACU will be running on-campus re-enrolment drop-in sessions in July, while CMAS enhancements will improve information available to students and streamline processing for staff.
As winter begins, Student Administration remains dedicated to equitable and supportive services for students and staff. Our teams continue to deliver initiatives to boost engagement and efficiency, helping everyone at ACU succeed. Central to ACU's value of service is offering tailored support to meet individual needs.
AskACU is currently running a series of on-campus drop-in sessions designed to support both continuing and new students with their mid-year re-enrolment. These sessions are taking place across all ACU campuses.
The sessions offer proactive, in-person guidance - helping students better understand their course maps and navigate their study plans. The initiative has proven particularly valuable for international students, who represent a significant portion of those registered.
Building on the success of a pilot run in January, AskACU plans to host these sessions twice a year moving forward. Half-day sessions are scheduled for July, taking place on Wednesdays from 9am - 12:30pm, where students will register and then drop in for personalised assistance.
This initiative, implemented by Amy Knurek and Warren Mead, not only improves the student experience but reduces the number of individual enrolment queries, freeing up university resources during peak times while ensuring students stay on track with their studies.
Work has recently concluded on CMAS E2, a project to extend, enhance and refine ACU's Curriculum Management and Approval System (CMAS). This work is part of our ongoing commitment to improving our systems and processes and the user experience for both students and staff.
Enhancements delivered by the project include:
Congratulations and thanks to the project team, led initially by Lucy Hellard and then by Pei-Lin Ng, for bringing this important work to a successful conclusion.
Say goodbye to Workplace and hello to Viva Engage. Learn about our new community structure and all-staff community.
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