Banner 9 upgrade: shutdown and training schedule

On the weekend of 6-8April, ACU will be upgrading to Banner 9. You can find out more about Banner 9 by watching this brief information video on Workplace.

Shut down

Due to the upgrade, there will be no staff or student access to Banner or Student Connect between 6pm AEDT on Friday 5 April and 6pm AEST on Monday 8 April. If we are able to open earlier than this we will let you know.

Banner 9 Training

A range of training options will be available to help existing Banner users with the transition to Banner 9.
  • Video demonstrations and pdf user guides will be available online by the end of the next week, for those who prefer self-guided learning.
  • If you would like some extra help, there will be training sessions where you will have the opportunity to ask questions, and to have hands-on practice with the new system in a safe test environment.
  • We will be holding face-to-face training workshops on each campus from Monday 1 April to Thursday 4 April.
  • Online training sessions will be available each day from Monday 1 April to Friday 12 April.
You can see full details of the training schedule and register via Staff Connect (search for Banner 9 training).

Stay informed

You can keep up to date with all the news about the Banner upgrade by joining the Banner users Workplace group.  This is also an opportunity for you to ask questions and share tips and hints.


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