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Academic focus zones for 2025
News 11 DecemberThe 2025 Academic Timeline interactions and focus zones are now available to help prioritise the planning and delivery of learning and teaching. Sync the focus zones to your Outlook calendar now.
A message from the Chief Operating Officer Dr Stephen Weller:
This month marks one year since ACU introduced Service Central. Over the past year, Service Central has improved the way we deliver staff services across ACU.
How has Service Central made an impact?
Service Central was created to improve the staff experience and make it easier for you to access the services and information you need. The Service Central project roll out of services was completed six months ago, and whilst this new approach is still in its infancy, it is encouraging to receive favourable feedback from staff. Your feedback assists in continuing to improve Service Central as it matures. The infographic below explains what Service Central has achieved in the last 12 months.
Services available to you through Service Central
Service Central is your single location to access and request a range of Corporate Services and information for staff.
The phased roll-out of Service Central began with Human Resources and Properties and Facilities in November 2018 and was completed in May 2019 when Student Administration joined Service Central.
Today, you can use Service Central to access the staff services provided by:
You can request services through Service Central from any device via the portal, via phone on (07) 3623 7272, or via live chat on the portal.
Share your feedback
I encourage you to continue to share your feedback on our services, the knowledge base and about any other aspect of Service Central via the feedback options at the bottom of the Service Central portal.
Your feedback drives continued improvements to Service Central.
The 2025 Academic Timeline interactions and focus zones are now available to help prioritise the planning and delivery of learning and teaching. Sync the focus zones to your Outlook calendar now.
ACU will move to the new EBSCOhost user interface on 4 February 2025. Find out what you need to do to prepare.
Please note the digests from Academic Board meetings 06/2024 held on 14 November 2024 and via circular resolution from 15-19 November 2024.
The 2024 Showcase of Teaching and Learning brought staff and students together to share innovations and collaborations from across the university. An online edition will be hosted in early 2025.
It has been a big year, and we understand that the festive season can be a different experience for each of us. Access a new resource from our employee assistance program, designed to help you prepare...
ACU's Co-Lab proudly announces Kyla Tucker as the winner of the $1,000 ACU Co-Lab Business Idea Pitch Award 2024, following careful evaluation by a panel of ACU judges.
Limited services will be available via Service Central on 12 and 13 December, while the Service Central team attend a staff conference. The Service Central phone line and live chat will not be availab...
A message from Vice President Fr Anthony Casamento csma: Ok, let’s not kid ourselves. If you are like me, December can feel like chaos. Yet, amid this chaos, the Church gives us the Season of Advent -...
Associate Professor Grant Duthie from the SPRINT Research Centre and Professor Jo Ingold from the Peter Faber Business School have won a prestigious government grant that will see them work with the b...
Let’s reflect on our inclusive practices during International Day of People with Disability.
ACU’s Peter Faber Business School has earned accreditation from AACSB, the US-based organisation that accredits business schools worldwide.
A message from the Provost, Professor Julie Cogin: As we approach the end of the year it’s fitting to look back and reflect on everything we’ve achieved over the past 12 months.
Find out the end-of-year deadlines and operating hours for a range of staff and student services within Corporate Services including Service Central, People & Capability and Student Administration.
The popular medicines database MIMS Online is upgrading to a new platform and changing its name to eMIMSelite.
16 Days is a global campaign observed annually from November 25 to December 10 and serves as a critical reminder of the pervasive and often invisible violence that affects millions of people. Watch a ...
Include an additional survey item in the Student Evaluation of Learning and Teaching (SELT) survey for units that are offered in ACU Online Term 4 (202476).
With the end of the year approaching, it's time to ensure a smooth closure of the university’s 2024 accounting books and financial year-end work. Check the finance end-of-year deadlines for 2024.
ACU’s Graduation and Protocol team has been recognized at the 2024 Association for Tertiary Education Management (ATEM) Awards for Excellence for their innovative Reader Module project.
A message from the Executive Dean of Health Sciences Professor Suzanne Chambers: The Faculty of Health Sciences research space has seen colleagues come together in a spirit of shared learning and conn...
Role of Chair training is now available through the ACU Staff Learning Hub.
Visit Service Central to access Corporate Services.