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A message from Professor Andrew O’Neil
News 28 MayAn update from the Executive Dean of Law and Business Professor Andrew O'Neil.
A message from the Chief Operating Officer Dr Stephen Weller:
This month marks one year since ACU introduced Service Central. Over the past year, Service Central has improved the way we deliver staff services across ACU.
How has Service Central made an impact?
Service Central was created to improve the staff experience and make it easier for you to access the services and information you need. The Service Central project roll out of services was completed six months ago, and whilst this new approach is still in its infancy, it is encouraging to receive favourable feedback from staff. Your feedback assists in continuing to improve Service Central as it matures. The infographic below explains what Service Central has achieved in the last 12 months.
Services available to you through Service Central
Service Central is your single location to access and request a range of Corporate Services and information for staff.
The phased roll-out of Service Central began with Human Resources and Properties and Facilities in November 2018 and was completed in May 2019 when Student Administration joined Service Central.
Today, you can use Service Central to access the staff services provided by:
You can request services through Service Central from any device via the portal, via phone on (07) 3623 7272, or via live chat on the portal.
Share your feedback
I encourage you to continue to share your feedback on our services, the knowledge base and about any other aspect of Service Central via the feedback options at the bottom of the Service Central portal.
Your feedback drives continued improvements to Service Central.
An update from the Executive Dean of Law and Business Professor Andrew O'Neil.
Expect a few email notifications as we prepare to welcome you to Viva Engage next week.
ACU is developing a new Education and Student Success Plan to ensure our university continues to provide a high-quality, student-centred learning experience. Find out how you can contribute to the pla...
A reminder to all academic staff that the mandatory Notice of Intent, for those intending to apply for promotion in the 2025 round, must be submitted by 11.59pm this Friday (30 May).
Include an additional survey item in the Student Evaluation of Learning and Teaching (SELT) survey for units that are offered in Professional Term 4 (202547).
Register for these 15-minute sessions to learn more about the variety of online researcher profile platforms and what is involved in setting up, linking and updating your profile.
Lecturers-in-charge can make a direct determination of Poor Academic Practice (PAP) for students who engage in minor forms of academic misconduct. Learn why they can be valuable to staff and students.
You're invited to join your Campus Community of Learning Advancement - a professional learning community focused on collaborative workplace learning.
A message from the Executive Dean Faculty of Education and Arts Professor Mary Ryan.
The Semester 1 2025 Student Evaluation of Learning and Teaching (SELT) surveys will close on 29 June. Students say they are more likely to complete the surveys if they are reminded in class and unders...
ACU librarians have recently begun using Rayyan for screening and collaboration. It is a free alternative to Covidence that can assist with systematic review workflows. Read more about Rayyan and othe...
The Academic Board Digest from meeting 02/2025 held on 15 April 2025 is now available.
Tomorrow, 15 May, is International Day of Families. To celebrate, let’s hear from ACU staff member Martina Donaghy about how flexible working has helped her manage care for her young daughter after re...
Student Advocacy Service is running an information session designed to provide staff with a clearer understanding of the scope of support available to students.
Explore the future of assessment with Interactive Orals. We’ll be joined by expert, Danielle Logan-Fleming to share valuable insights into this transformative model and its impact across disciplines.
A message from the Executive Dean of Health Sciences Professor Suzanne Chambers.
Academic promotions provides an opportunity to recognise and reward your achievements at your current level of appointment that warrant promotion to the next academic level. Register to attend an info...
Advance HE is offering free webinars on Student Success and Advance HE Fellowships in May and June as part of their Australasian Member Benefit Series.
Recent cyber-attacks on Australian organisations have highlighted the need to protect yourself online. Learn more about infostealers and what you can do to stay safe.
As artificial intelligence tools become part of everyday academic work, questions around copyright are more important than ever. This workshop on 22 May will focus on the copyright implications of usi...
Visit Service Central to access Corporate Services.