How do I do that in Microsoft Teams?

We know transitioning to a new collaborative tool such as Microsoft Teams can be daunting. Training and training materials are on their way but in the meantime, we wanted to highlight how to perform some of the common Skype for Business tasks in Microsoft Teams. We’re in the process of upgrading Microsoft Teams and will soon be migrating ACU Skype for Business users into Microsoft Teams, so now is a great time to practice using it.

Set your status

Setting a status is a handy way to help people know whether you’re available for a chat.
Skype
Open the Skype application, and the status fields are to the right of your profile picture
Teams

Open the Teams application, find your profile picture in the top right, and click on it. From the dropdown box, choose a new status from the standard options by clicking the arrow to the right of your current status, or click Set Status Message to type something yourself like 'back from lunch at 2pm'.

Set your status

Call a contact

Skype
To call a contact in Skype, search for their name then hover over the profile picture and select the phone icon from the ribbon that appears.
Teams

There are a few ways to make a call in Teams.
The easiest way is to search for them in the search bar at the top of the application, then click the phone icon in the top right.

Calling a contact

Create a meeting

Both Teams and Skype meetings are created the same way from Outlook using the relevant option in the ribbon.

create a meeting

Teams meetings can also be created directly from the application’s calendar.
teams meetings from calendar

Setting favourite contacts

Skype

Search for the person, then right click and select Add to Favourites

Teams

Search for the person, then right click on their entry in the left-hand panel in Teams and select Add to Favourite Contacts.

Setting favourite contacts

Starting a chat

Skype

Search for the person you want to chat with then either double click or select the speech bubble in the ribbon that appears when you hover over them.

Teams

Search for the person you want to chat with and press Enter. Start chatting.
If you have chatted with this person before, your chat will stay ready for you in the left-hand panel in Teams for you to come back to any time.

Starting a chat

Starting a group chat

Skype

Start a chat with someone, then click the people icon in the top right to add more people.

Teams

Click the pen-and-paper icon right above the chat panel. Type all the names of the people you want to group chat with. Start chatting.

Starting a group chat

Viewing missed calls/activity

Skype

Click the clock icon in the Skype application to see missed calls and previous activity.

Teams

Click the Activity icon in the top left of the Teams application to see missed calls and previous activity.

viewing missed calls

Further help is available

• Teams training is available on Microsoft Learning Pathways (also find this through the Microsoft icon in your Teams application).
Microsoft Teams knowledgebase articles are available via Service Central.
IT Updates Workplace group.


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