Increased cyber security coming in May

With so many people working remotely or turning to their computers for entertainment and companionship, cyber security is a hot topic right now.

Keeping you secure while you work online is a priority for ACU, so we are announcing the upcoming introduction of Multi-Factor Authentication (MFA) to help protect you, your identity and ACU’s information, assets and systems.

MFA is the process of using two forms of identification (factors) to access selected ACU systems. MFA means that even if someone figures out your login details (email and password), they still won't be able to log in to your ACU account. This is because the system won't let them in without a second piece of ID (which only you have).

After MFA is introduced, you will need the following factors to authenticate (login):

1. Your password (first factor)

2. A prompt from a mobile phone (second factor)

Providing these details is will prove your identity and give you access to ACU assets and systems. You may be familiar with this from using MyGov or your internet banking.

In this first phase, MFA will be added to the following systems only:

• Office 365 (e.g. Outlook, Teams, SharePoint, OneDrive)
• Workplace
• Zoom
• Tech One
• SWOOP Analytics.

What will this mean for me?

MFA is planned to launch in late May. At this time, you’ll start being prompted to enroll your device (e.g. mobile phone, tablet) in MFA.

Once enrolled, you'll need to regularly use MFA to log into the MFA-protected systems when your device is not connected to the ACU network (e.g. at home, on 4G).

That means you will not need to use MFA if you’re using your ACU device at your ACU office desk while connected to the network.

Where can I find out more?

• More details are available on the Multi-Factor Authentication SharePoint page, including FAQs
• Join the IT Updates Workplace group for reminders and extra info
• Watch your inbox for important Service Advisories and instructions.