Tips for preparing new or returning staff

Are you a supervisor preparing staff who are either new or returning to ACU? Here are some resources from Service Central to help ensure a smooth transition for you both.

Workspace

When setting up their workspace, consider location, the equipment they may require and organising a new staff access card:

• Organise a new workspace or a desk.
• Order IT equipment or a new headset and webcam.
• Arrange a staff access card.

Systems access

From Banner to TechOne, consider which places, systems or applications they will need set up or refreshed:

• Access the new staff account form (this is not required for sessional and casual academic staff).
• Request access to department drives, SharePoint or shared mailboxes.
• Set up student systems.
• Request access to HR systems.
• Request access to TechnologyOne finance systems.

Individual

Some things must be actioned by the staff member themself in their first days. You can include these helpful articles in a welcome email:

• How to enrol in Multi-factor Authentication – this must be done before logging in to ACU systems for the first time.
• How to set up an ACU Outlook signature.
• How to set up department network drives in Windows or Mac.

Knowledge

More information about these and many other services can be found in our Knowledge Base at any time.

Visit Service Central