24-hour mental health support for students

Mental health phone support for ACU students in crisis will be available 24 hours a day, seven days a week from 1 September. Staff can also use this service to access advice and assistance if they are supporting a student in distress. The increased availability of this service will be trialled for six months.

Students can contact the ACU 24-hour Mental Health Support Line if they are:

• feeling emotionally distressed
• experiencing mental health issues
• having thoughts of self-harm or other harm.

The ACU 24-hour Mental Health Support Line provides immediate help for students to manage their distress, explore short-term coping options, reduce risk of harm, and learn more about other supports available to them. 

Mental Health Support Line contact details

Phone: 1300 638 485

Text: 0488 884 191

Other support available for students and staff

The Counselling Service continues to provide assistance for ACU students through individual counselling, delivery of targeted workshops, Mental Health First Aid Training courses, promoting mental health events on campus and through our online resources.

Students wishing to speak with a counsellor can book an appointment online using Unihub, or check out all that we have to offer via the Counselling Service page on the Student Portal.

Staff can also access support for their own needs via ACU’s Employee Assistance Program. Visit the AccessEAP website for more information or phone them directly on 1800 818 728.