Graduate Research School launch and ACU Three Minute Thesis final
News 11 SeptemberJoin us online to officially launch the ACU Graduate Research School on Thursday 19 September and celebrate the winners of ACU Three Minute Thesis Final.
25 October 2023
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Later this week, you’ll be able to access your feedback surveys via a new section on the Service Central portal. Tell us about your service experience.
Providing feedback about your Service Central experience is one of the easiest and most valuable ways for you to contribute to improving how services are delivered at ACU.
It provides an opportunity for you to let the service delivery teams know about your experience (good or bad) so we can learn what is and isn’t working.
Each time you make an enquiry or submit a request with Service Central, you’re given the opportunity to complete a short survey to provide feedback. Until now, these surveys have only been accessed by the email you receive when the request is resolved and can sometimes be forgotten or missed in the course of your busy day.
You'll soon be able to access the new My Feedback section from a header of the Service Central portal (pictured below). Here is where you'll be able to see and complete any surveys associated with your Service Central requests.
Each survey will remain open for two weeks after your request or enquiry is resolved. Every completed survey is reviewed by the Service Central and service delivery teams to help them review their processes and make improvements if necessary.
Positive feedback acknowledges good work, but remember, negative feedback is valuable too. We need to know what isn’t working so we can address it.
A recent example of improvements implemented based on feedback is parcel delivery services at ACU. The parcel delivery service was reviewed based on your feedback and process improvements have resulted in a reduced number of lost parcels.
Join us online to officially launch the ACU Graduate Research School on Thursday 19 September and celebrate the winners of ACU Three Minute Thesis Final.
A message from Acting Executive Dean of Theology and Philosophy Associate Professor Richard Colledge: The revitalisation of our Core Curriculum is an opportunity to think about and explore our Catholi...
From ACU Term 4, our two Canvas instances will be combined into a unified platform. This will streamline access to course materials and enhance the overall teaching and learning experience.
As part of our ongoing commitment to integrity and ethical governance, ACU will implement new measures to align with Australia’s updated anti-bribery legislation.
Advance your career in teaching and learning with the Graduate Certificate in Higher Education. Enrol by 20 September to start on 23 September 2024.
Feeling inspired by the recent Olympics and Paralympics? Find out how you can pursue your health and fitness goals through ACU Active and Fitness Passport.
Tomorrow is R U OK? Day - a national day of action dedicated to reminding us to check in with those around us.
Extra! Extra! ACU library is proud to announce access to a new comprehensive newspaper database, NewsBank Access Global.
Aged care, home care and community care in Australia is experiencing a workforce crisis. The National Care Workforce Alliance (NaCWA), spearheaded by ACU, is bringing together aged care, disability ca...
The Staff Communication Survey closes on Friday 13 September. Share your views and help shape ACU’s approach to communication.
Unauthorised use of artificial intelligence (AI) in work submitted for assessment is academic misconduct. Learn about the sites and tools students should avoid when preparing and submitting work for a...
Since 1967, the annual celebrations of International Literacy Day have taken place on 8 September around the world.
ACU Library’s Research Engagement team invites all researchers and higher degree research (HDR) students to join updated Research Essentials skills sessions for Semester 2.
Belated Happy Father’s Day to all the dads, granddads and father-figures. Hear from ACU working parent Timothy Ly about how access to leave and flexible working arrangements helped when he became a fa...
The Library is pleased to introduce SIFT, a robust methodology designed to enhance student information evaluation skills.
Share your thoughts on communication at ACU by taking part in the Staff Communication Survey by Friday 13 September.
Applications for ACU Citations for Outstanding Contributions to Student Learning and the Vice Chancellor’s Awards for Excellence in Teaching close on Monday 9 September.
Hear from staff and students about how they are navigating the potential of generative artificial intelligence. Register for HELTA's three-part series to explore GenAI’s impact and applications in hig...
Congratulations to ACU Professor Daryl Higgins and the team behind the landmark Australian Child Maltreatment Study who have won a Queensland Child Protection Week Award.
We are in the middle of National Child Protection Week – it’s a great reminder to check out ACU resources on safeguarding our students.
Visit Service Central to access Corporate Services.