Student Advocacy Service information sessions

It happens every semester – students get their results and panic. Relieve their stress, and yours, by referring them to the online information sessions offered by the Student Advocacy Service

“I don’t know what to do now”. Students can be anxious and disappointed when they receive their grades, and frequently don’t understand how to respond when they get academic progress letters. The Student Advocacy Service offers friendly online sessions at the end of every semester to provide students with information on their options to address problematic results and issues with academic progress. Students can ask questions and, as always, there’s the option to make a one-on-one appointment to discuss their personal circumstances.

Receiving results information sessions cover:

• options regarding results, including fail grades
• appeals – grounds for appeal and how to submit
• supplementary assessments – what to expect
• re-credit of unit/s and refund of fees in special circumstances.

Academic progress information sessions cover:

• at risk notification – what it means and what to do about it
• show cause notification – creating a plan to improve results and writing a formal response
• termination of enrolment notification – grounds for appeal
• an overview of ACU support services.

Student feedback indicates that attending Student Advocacy Service sessions and appointments provide support and a sense of being back in control of their study, even when there’s no perfect answer to their concerns.

Session details

• Receiving results sessions
• Academic progress sessions