Extended Service Central operating hours

From Monday, 17 February to Friday, 14 March, Service Central phone support will be extended and available from 8am to 5:30pm AEDT to support ACU staff as they begin Semester 1.

Please note that on Monday, 10 March, phone support will operate from 9am to 5pm AEDT due to the Labour Day public holiday in Victoria. Our live chat service will remain available from 9am to 5pm AEDT.

Staff can also submit service requests and access our knowledge base articles 24/7 through the Service Central portal. For a comprehensive overview of Service Central's operating hours throughout the year, click here.

If you or your team members are new to ACU, you can find valuable information in our knowledge article: What resources does Service Central provide to assist new staff?

Service Central looks forward to working with ACU staff throughout Semester 1 and assisting with your enquiries.


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