Is this training for you?

This program is for supervisors who want to use coaching as a leadership technique to help people to fulfil their potential. The program builds upon the skills developed in the Management Essentials program. It is recommended, but not essential, that supervisors complete the Management Essentials program prior to attending this program.

Key Benefits

  • Self-awareness of current behaviours and leadership styles;
  • Build effective people and teams using coaching conversations;
  • Increase trust and self-reliance in team members and colleagues;
  • Greater clarity in roles and objectives;
  • Effective questioning techniques for coaching;
  • Increased openness to personal learning and development in team members.

What will I learn?

The four core coaching skills

You will learn how to:

  • Listen to Learn – be present and focused, listen and then respond letting others know they are valued and heard;
  • Inquire for Understanding – provoke thinking, shift perspective, check assumptions and challenge beliefs;
  • Tell Your Truth – do I need to say it, or do they need to hear it?;
  • Express Confidence – people do their best work when they feel self-confident.

The four conversations

You will learn how to:

  • Connect – building trust and positive relationships;
  • Focus – identify the priority topics and goals for the person;
  • Activate – collaborate to develop an action plan to implement;
  • Review – clarify agreements and discuss accountability.

CDF Competencies

  • Collaborate Effectively
  • Communicate with Impact
  • Coach and Develop
  • Be Responsible and Accountable for Achieving Excellence
  • Make Informed Decisions


Blanchard International

Register Now

Course code: 12054

Click here to register your interest. The Learning and Development team will monitor these registrations and a workshop may be scheduled if sufficient numbers are received.

If you have any enquires, please log a Service Central request.

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