Workshop date: 22 October 2020, 9.30am-4.30pm AEDT

Location: Virtual (Zoom)

Is this training for you?

This program is for supervisors who want to use coaching as a leadership technique to help people to fulfil their potential. The program builds upon the skills developed in the Management Essentials program. It is recommended, but not essential, that supervisors complete the Management Essentials program prior to attending this program.

Key Benefits

  • Self-awareness of current behaviours and leadership styles;
  • Build effective people and teams using coaching conversations;
  • Increase trust and self-reliance in team members and colleagues;
  • Greater clarity in roles and objectives;
  • Effective questioning techniques for coaching;
  • Increased openness to personal learning and development in team members.

What will I learn?

The four core coaching skills

You will learn how to:

  • Listen to Learn – be present and focused, listen and then respond letting others know they are valued and heard;
  • Inquire for Understanding – provoke thinking, shift perspective, check assumptions and challenge beliefs;
  • Tell Your Truth – do I need to say it, or do they need to hear it?;
  • Express Confidence – people do their best work when they feel self-confident.

The four conversations

You will learn how to:

  • Connect – building trust and positive relationships;
  • Focus – identify the priority topics and goals for the person;
  • Activate – collaborate to develop an action plan to implement;
  • Review – clarify agreements and discuss accountability.

CDF Competencies

  • Collaborate Effectively
  • Communicate with Impact
  • Coach and Develop
  • Be Responsible and Accountable for Achieving Excellence
  • Make Informed Decisions


Blanchard International

Register Now

Please register via Staff Connect no later than one week prior to the workshop.
Course code: 12054
For registration enquiries please log a General Enquiry in Service Central.

Session Details

If the date and location of the workshop advertised is not convenient for you, you can now express your interest through the expression of interest link. You will be added to the registration list and the workshop will be scheduled when we have sufficient numbers.


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