Master your emotions, strengthen relationships and lead with empathy.
Emotional intelligence is a cornerstone of effective leadership and collaboration within academic environments, empowering faculty, administrators, and staff to navigate complex interpersonal dynamics with empathy and understanding. This session equips participants with tools to recognise and manage their own emotional triggers, fostering self-awareness and emotional control in high-pressure situations common in higher education. Participants will explore strategies to strengthen relationships through active listening and empathetic communication, creating a culture of trust and cohesion across teams, departments, and with students. Practical approaches to responding constructively to challenges will be introduced, enhancing collaboration and ensuring a supportive, inclusive, and productive academic community where everyone can thrive.
Learning Outcomes:
All staff
External Provider - Bendelta
8 April 2025
10am to 12:30pm
Virtual via Webinar
If you have any enquiries, please log a Service Central request.
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