Is this training for you?

This program is designed for staff and supervisors who want to be more confident in giving and receiving positive and developmental feedback, as well as enhancing their listening skills to accurately understand messages as they are intended by the speaker.

Key Benefits

  • Increased ability to build authentic relationships with colleagues through the provision of feedback;
  • Reduce or eliminate defensiveness or negative emotions that occur during feedback;
  • An improved culture based on teamwork and performance.

What will I learn?

You will learn how to:

  • Support the growth and development of others;
  • Build authentic, trusting relationships with colleagues;
  • Wisely choose opportunities to give and seek feedback;
  • Handle, reduce, or eliminate defensiveness or negative emotions that can occur in a feedback discussion;
  • Help create a culture of teamwork and performance.

CDF Competencies

  • Collaborate Effectively
  • Communicate with Impact
  • Coach and Develop


ACU in partnership with DDI

Register Now

Course code: 12043

Click here to register your interest. The Learning and Development team will monitor these registrations and a workshop may be scheduled if sufficient numbers are received.

If you have any enquires, please log a Service Central request.

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