01 April 2020Share
Follow these steps to prepare your technology to work remotely.
The VPN is a handy tool to help you access your ACU files on the network shares and SharePoint (if your faculty/department has not yet been migrated to ACU SharePoint Online) while off-campus. It also lets you receive important updates to your ACU computer.
But that’s about all it does, so if you’re not using it to do those things, then you don’t need to be connected to the VPN.
VPN is therefore not required for:
• using Microsoft Teams or any Office 365 application
• teaching classes using any of the online tools including Zoom, Echo360, LEO, Turnitin etc.
IT will soon be copying your Home drive files into Microsoft OneDrive so you can also access your personal files there instead of connecting to VPN for H:\ access.
Taking an ACU desktop home may seem like a great idea but ACU desktops do not include a wireless network card so you will not be able to connect to the Internet without a wireless dongle or a network cable. If you purchase a wireless dongle (and stocks are already running low), you will need to bring it to IT to install on your machine before you take it home.
IT cannot provide support to configure your dongle if you are off-campus since you won’t be able to access the Internet and IT will be unable to remotely connect to your computer.If you are connecting via a network cable, make sure it is long enough to stretch between your modem and your workspace.
If you download Skype for Business and Microsoft Teams applications on your phone or tablet (Android or Apple), you will be able to receive calls on your mobile whenever you are called through the app.
Currently, staff with voicemail can also receive their desk phone calls through their Skype application as well, without needing to forward their calls. This feature will soon transfer to Microsoft Teams and you will be able to make and receive calls from landline phones, mobiles, and ACU extensions from your Microsoft Teams application.
If you would like to add voicemail to your account, you can raise a ticket with Service Central.