Stay CARM and manage risk

The results of the most recent MyVoice survey identified an opportunity to increase awareness and training in risk management. CARM (capture, assess, respond, monitor) is ACU’s new proprietary risk management tool, developed in-house by the Office of Planning and Strategic Management (OPSM) in response to this opportunity.

OPSM are now pleased to report that 23 CARM virtual training sessions have been delivered and attended by 155 employees across ACU, and that staff engagement with training and the CARM rollout has been very positive.

Prior to training and rollout of the CARM risk management system, 25 risk registers were produced across ACU. Some operational areas were not covered and this created gaps in risk management oversight. With the university's increasingly comprehensive and robust approach to risk management, faculties, directorates and institutes have now requested and committed to producing 50 risk registers across ACU. Risk registers will now be maintained and managed on an ongoing basis, replacing the more static, annual review of risk across ACU.

Over the following months, OPSM Risk will work directly with faculties, directorates and institutes to calibrate their risk profiles to improve quality and understanding – and therefore effectiveness – of risk management and treatments.

ACU also has the potential for ‘one-touch’ reporting and analysis, as the CARM system is linked to the ACU DataHub and delivers insights and analytics through Power BI.

Further training for the CARM system will be provided on an ongoing basis. A recorded training session has also been made available for interested staff and numerous knowledge articles can be accessed through Service Central

Useful links

CARM user guide

Service Central knowledge articles

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