Update to Flexible Working Arrangements

Earlier this year, we announced a new online process to apply for a flexible working arrangement to achieve greater consistency and transparency, and to position ACU as an employer of choice while making sure that your safety remains our priority.

For those of you that had pre-existing Flexible Work Arrangements in place prior to the introduction of the online process, you will now need to submit a Flexible Work Arrangements Request through Service Central. By doing your part, we will be able to ensure that all Flexible Work Arrangements are captured to help us to promote transparency across ACU and to ensure that all requests are considered and approved in line with changes in the Flexible Working Arrangements Policy.

What were the changes to the policy?

The major changes to the Flexible Working Policy were: 

  • inclusion of the ACU Staff Enterprise Agreement 2017-2021 changes that deal with the right to request flexibility and seeking flexibility
  • including more examples of flexible working arrangements  
  • confirmation that the Member of the Executive is the approving officer for a Flexible Work Arrangement Request 
  • introducing the online Flexible Work Arrangement Request through Service Central.  
Do you have a Flexible Working Arrangement but haven’t submitted a request online?

If you have a pre-existing flexible working arrangement you will need to lodge it using the Flexible Work Arrangement Request through Service Central. As part of this process you should attach any previous documentation to support your request. 

All existing arrangements should be entered through Service Central by the end of November 2020.  

Check out our FAQs for more information.

Victorian staff

Our Victorian colleagues do not need to submit a request while there are current working from home requirements in line with Victorian public health orders. There will be an opportunity for Victorian staff to submit their requests in early 2021. 

More information

We are running information sessions for staff and supervisors to provide an overview of the policy and process. You can enrol in a session by selecting the relevant date and time below.

Staff session:

Supervisor sessions:

You can also log any queries with HR through Service Central.


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