Find out the end-of-year deadlines and operating hours for a range of staff and student services within Corporate Services including Service Central, People & Capability and Student Administration.
View key deadlines for People & Capability services, including submission of payroll documentation (eg, timesheets and other salary claim forms) and termination documentation (eg, resignations, fixed-term contract end), in the following Knowledge Base article in Service Central: What are the adjusted deadlines for P&C processes during the Christmas close-down period 2024?
Due to the transferred NSW Bank Holiday to Tuesday 24 December, end-of-year operations will vary from service to service. These changes to operations are listed below for each directorate, with offices closing at 5pm for that location unless detailed.
The NSW campuses, together with the Properties and Facilities directorate staffing will be closed from Tuesday 24 December 2024 to Wednesday 1 January 2025 inclusive.
The ACT, VIC and QLD campuses together with their Properties and Facilities directorate staff will close from 5 pm Tuesday 24 December 2024 and re-open on Thursday 2 January 2025.
If you have a business requirement to be onsite during the campus closure, please submit a Service Central request including the appropriate approval.
MER offices in New South Wales will be closed Tuesday 24 December 2024 to Wednesday 1 January 2025 inclusive.
MER offices in all other states will close from 5pm Tuesday 24 December 2024 to Wednesday 1 January 2025 inclusive.
For urgent media enquiries during this period please contact Louise Crossen at Louise.crossen@acu.edu.au or 0477 675 772.
The AskACU/ACU Online Future Student enquiries centre will close from 1pm on Tuesday 24 December 2024 to Wednesday 1 January 2024 inclusive. However, the email inbox will be checked and cleared during that period except on public holidays.
The NSW Information Technology directorate, including campus support, will be closed Tuesday 24 December 2024 to Wednesday 1 January 2025 inclusive.
The ACT, VIC and QLD Information Technology directorate, including campus support, will close from 5pm Tuesday 24 December 2024 and re-open on Thursday 2 January 2025.
People & Capability’s North Sydney offices will be closed from Tuesday 24 December 2024 to Wednesday 1 January 2025 inclusive.
People & Capability offices in all other states will be closed from 5pm on Tuesday 24 December 2024 to 1 January 2025 inclusive.
The Finance Directorate’s North Sydney offices will be closed Tuesday 24 December 2024 to Wednesday 1 January 2025 inclusive.
Brisbane and Melbourne offices will close from 5pm Tuesday 24 December 2024 to Wednesday 1 January 2025 inclusive.
Office of Academic Registrar, Enrolments, Course Completions, Fees, Academic Progress & Scholarships and Curriculum Management will close from 2pm, Tuesday 24 December 2024 and reopen Thursday 2 January, 2025.
Graduations, Admissions, Curriculum Management, Timetabling, Exams & Results will close from 2pm, Tuesday 24 December 2024 and reopen Thursday 2 January 2025.
Student Policy, Complaints, Conduct and Appeals and Student Systems will close 5pm, Monday 23 December 2024 and reopen Thursday 2 January 2025.
AskACU will be closed from 1pm, Tuesday 24 December and re-open on Thursday 2 January 2025.
The Hub will close from 1pm on Tuesday 24 December 2024 to Friday 10 January 2025 inclusive.
Service Central will close from 1pm on Tuesday 24 December 2024 to Wednesday 1 January 2025 inclusive.
The Service Improvement Team will be closed from 1pm on Tuesday 24 December 2024 to Wednesday 1 January 2025 inclusive.
The Legal, Assurance and Governance Directorate will be closed from 5pm Monday 23 December 2024 to 1 January 2025 inclusive.
Due to planned staff leave there will be limited services available in the first two weeks of January 2025.
The Chief Operating Officer’s office will close from 5pm Friday 20 December 2024 to 12 January 2025 inclusive.
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