2025 Learning Calendar is live

A range of new learning opportunities are now available to maximise your development with a focus on starting the calendar year being equipped and organised.

Discover the opportunities that are available online. Register via the links below for the upcoming February sessions or visit the Learning Calendar to explore other learning opportunities.

Managing distractions and interruptions

Thursday 6 February, 10:30am to 12pm (AEDT)

Audience: All staff

Research estimates that we are interrupted every 13 minutes within the workplace. Left unmanaged, interruptions and distractions can have a significant impact on productivity and stress levels.

Throughout this workshop, you will learn simple systems and time management techniques to handle interruptions and stay focused on what's important, including communicating priorities to others.

Service excellence

Tuesday 11 February, 10:30am to 12pm (AEDT)

Audience: All staff

In Service excellence, we introduce you to the ACU service excellence framework, principles, expectations and standards. You will learn about different types of service, types of customers, and begin developing techniques to deliver service excellence.

How to deliver great performance reviews

Wednesday 12 February, 10:30am to 12:30pm (AEDT)

Audience: All staff

To support career development, leaders need to master creating and delivering helpful and inspiring reviews.

This workshop helps participants recognise the importance of delivering quality performance reviews and provides a clear and focused framework for delivering great reviews. It is about equipping managers with the knowledge on all the essential steps and skills to appropriately prepare for, write and conduct a performance review in a way that turns it into a helpful, inspiring and trust-building experience.

Lead from anywhere

Wednesday 19 February, 10am to 12pm (AEDT)

Audience: Supervisors and leaders

Are you ready to lead your team in a hybrid work environment? Many leaders are now faced with creating and implementing a hybrid business model. Employees' expectations have changed, and if we don't adapt, we risk higher staff turnover, reduced employee engagement and lower job satisfaction.

In Lead from anywhere, leaders learn to effectively manage in a hybrid working environment.