Is this training for you?

Mental health problems can affect anyone in the community and inaccurate and stigmatising attitudes towards people with mental illness are common. Many people lack the knowledge, skills, and confidence to support a friend, family member or co-worker experiencing a mental health problem, including how to approach someone and start a safe conversation.

This program is designed to equip staff with a recovery approach on everything they need to know to respond safely, effectively, and compassionately in a mental health emergency situation.

Key Benefits

  • Being able to respond to a mental health emergency in a safe and compassionate way;
  • Ability to assist a colleague who may be developing a mental health problem;
  • Strategies to look after yourself when assisting a person with a mental health issue;
  • Access to videos and tools to continue to grow your mental health knowledge.

What will I learn?

You will learn how to:

  • Understand mental disorder and how it is caused;
  • Explore the 4 major types of mental illness;
  • Identify potential triggers;
  • Notice signs and symptoms;
  • Approach a distressed person and connect them with the support they need;
  • Get professional help.

CDF Competencies

  • Be Responsible and Accountable for Achieving Excellence
  • Make Informed Decisions


Workplace Mental Health Institute

Register Now

Course code: 20207

Find details for our 2021 dates below:

Click here to register your interest. The Learning and Development team will monitor these registrations and a workshop may be scheduled if sufficient numbers are received.

If you have any enquires, please log a Service Central request.

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