About the Session

Setting Goals and Reviewing Results

People are more engaged and strive for better results when they feel ownership of their work process and outcomes. This course will show the positive effect of shifting the traditional role of planner and evaluator from the leader, to a shared responsibility between leader and employee. This shift builds employee ownership and allows the leader to focus on coaching and developing throughout the performance cycle. Leaders will experience how to use effective (SMART) goals to help them and their employees track progress and fairly evaluate outcomes.

You will learn to:

  • Ensure direct reports take a more active role in managing their performance.
  • Manage performance on an ongoing basis while working within the organization’s time parameters for goal setting and performance reviews.
  • Provide the ongoing coaching and feedback your direct reports need to achieve their goals.
  • Increase your direct reports’ confidence and commitment to their own success.

Who is this session for?


CDF Competencies

  • Collaborate Effectively
  • Be Responsible and Accountable for Achieving Excellence
  • Coach and Develop
  • Know ACU Work Processes and Systems (LVL 2)


Raneen Shakur

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Course code: 20303
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